This is what keeps customers from joining retail loyalty programs Giant Eagle voice-enables medication managementIf Giant Eagle customers ask, they will receive their prescriptions. Experiential retail gets creative – but the customer still comes first In today’s hypercompetitive market, the battle for the consumer is about giving them not just a product or a service, but an entire experience. Google: Cyber Weekend is coming, are retailers ready? A new survey of retail executives reveals preparation outstrips confidence in Black Friday and Cyber Monday plans. L’Oreal creates foundation for unified digital engagement A global beauty brand is leveraging artificial intelligence (AI) to ensure an appealing online customer experience. Amazon aims for Staples, Office Depot with new ‘smart shelf’ Alibaba reveals secret to its Singles Day mega-sale success Proprietary, leading-edge technology powered Alibaba through its record-breaking Singles Day performance. Modell’s pivots toward cloud infrastructure A regional sporting goods chain is getting an assist in transforming to a cloud-based enterprise. CSA Exclusive: B&H boosts store traffic with online scheduling A specialty audio/video technology retailer is streamlining customer access to expert consultations. CSA Exclusive: Resale retail giant ThredUp gains insight into unique items with AI A popular omnichannel resale retailer is identifying “one-of-a-kind” product attributes – at scale. First Previous 250 251 252 253 254 Next Last