Three emerging digital retail trends caused by COVID-19Retailers are rapidly adapting to pandemic-related shifts in consumer behavior. Survey: Personalized service keeps customers happyCustomer service personalization can boost shopper spending and retention. Albertsons assists digital shoppers in real time Albertsons Companies Inc. is deploying artificial intelligence (AI)-based virtual assistant and live chat solutions for online customers. Canada’s Simons optimizes styles and colors with AI Simons is leveraging artificial intelligence (AI) to minimize inventory costs while supporting omnichannel growth. Survey: COVID-19 will permanently shift online shopping habits Curbside pickup is one omnichannel shopping service that will remain popular after the COVID-19 pandemic subsides. Wildfang streamlines online hunt for products A specialty women’s lifestyle retailer is increasing e-commerce conversions with intelligent search. Albertsons, Ulta weather COVID-19 storm with cloud capabilities Several retailers are leveraging Google Cloud solutions to guarantee customer service and e-commerce performance as COVID-19 strains resources. Hy-Vee streamlines communications amid COVID-19 crisis A regional Midwestern grocer is ensuring employees have access to the latest safety protocols. CSA Exclusive: Shopify aligns platform with retail’s ‘new normal’ A leading digital commerce platform is responding to needs retailers will have both during and after the COVID-19 pandemic. Walmart uses AI to streamline in-store shopping for produce in China Walmart China is deploying self-service smart scales in select stores. First Previous 234 235 236 237 238 Next Last