Chinese e-commerce retailer JD launches global express deliveryThe logistics arm of a Chinese e-commerce giant is expanding its express delivery service in a big way. IBM: AI can improve shopping experienceNew data indicates that artificial intelligence (AI) could be a valuable tool for boosting customer satisfaction. Expert Commentary: Red Sea disruption poses challenges for U.S. businesses The events in the Red Sea are already causing a serious headache for U.S. businesses in both the short- and long-term. Dutch Bros to open ‘at least’ 150 to 165 locations in 2024; names new senior leaders Dutch Bros is continuing its aggressive expansion in 2024. Exclusive Q&A: Kendra Scott personalizes customer texts Jewelry brand Kendra Scott is enhancing its omnichannel customer experience with individualized SMS texts. Mod Pizza names new CEO as founder moves on to new role A fast-casual artisan pizza chain know for its “purpose-led, people-first” culture has tapped a restaurant and hospitality veteran as chief executive. Amazon enhances fashion shopping with AI Amazon is deploying artificial intelligence (AI) to help ensure proper fit and customer satisfaction for its online fashion shoppers. L’Occitane names new CEO L’Occitane is making a change to its senior leadership structure. Dollar General names new leader of store ops Dollar General has made an update to its store operations leadership. Abercrombie & Fitch Co. lifts guidance on strong holiday sales Abercrombie & Fitch continued the momentum it has displayed throughout the past year during the holiday season. First Previous 245 246 247 248 249 Next Last