SUPPLY CHAIN

Not all retailers were able to keep up with the record levels of consumer demand that came in on Cyber Monday. 

Whether you’re a retailer in New York City, London, Hong Kong or Madrid, winning the holiday season takes many months of preparation.

Amazon is speeding up truck drivers’ warehouse visits.

A poor retail experience, especially those connected to delivery issues, could cost retailers big time this holiday season.

Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service.

Target is relying on its store network to get online orders to shoppers faster than ever before.

Clarks is making sure it has the right product available at the right time — regardless of the market or channel its customers are shopping in.

Amazon is about to make its debut Down Under.

Alibaba is preparing to reach new goals during its upcoming Singles’ Day shopping extravaganza.

If retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services.

A department store retailer is extending its holiday hours in a different way.

Amazon is once again bolstering its distribution fleet in the Old Line state.