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News and analysis about retail supply chain management and logistics issues.
News and analysis about retail supply chain management and logistics issues.
SUPPLY CHAIN
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Grubhub extends reach with hotel partnership
Grubhub is now brining off-premises dining options to customers staying at a major hotel chain.
Almost all online consumer electronics shoppers consider this factor
E-commerce retailers selling consumer electronics items need to address a key customer concern.
TECHNOLOGY
Accenture study reveals retailers with fastest delivery times
Not all retailers were able to keep up with the record levels of consumer demand that came in on Cyber Monday.
News
The secret to a successful holiday shopping season: the supply chain
Whether you’re a retailer in New York City, London, Hong Kong or Madrid, winning the holiday season takes many months of preparation.
TECHNOLOGY
Report: New app streamlines Amazon’s truck drivers’ deliveries
Amazon is speeding up truck drivers’ warehouse visits.
ECOMMERCE
Study: Delivery issues could cost retailers more than $1.5 billion in lost revenue
A poor retail experience, especially those connected to delivery issues, could cost retailers big time this holiday season.
TECHNOLOGY
Study: Rising shopper expectations outpace in-store service
Overall shopper satisfaction is on the upswing, but many customers are still unsatisfied with customer service.
ECOMMERCE
Faster online shopping options top Target’s holiday strategy
Target is relying on its store network to get online orders to shoppers faster than ever before.
TECHNOLOGY
Footwear brand steps up with new global planning solution
Clarks is making sure it has the right product available at the right time — regardless of the market or channel its customers are shopping in.
OPERATIONS / SUPPLY CHAIN
Amazon’s Australian operation could be open for the holidays
Amazon is about to make its debut Down Under.
TECHNOLOGY
Study: Singles’ Day 2017 is expected to break new records
Alibaba is preparing to reach new goals during its upcoming Singles’ Day shopping extravaganza.
ECOMMERCE
Study: BOPIS usage tops holiday shopping lists this year
If retailers want to maximize in-store foot traffic this holiday season, they must focus on buy online pickup in-store (BOPIS) services.
ECOMMERCE
Nordstrom offers new twist on curbside pickup
A department store retailer is extending its holiday hours in a different way.
ECOMMERCE
Online giant to expand its presence in Maryland
Amazon is once again bolstering its distribution fleet in the Old Line state.
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News and analysis about retail supply chain management and logistics issues.