Digital sales growth is just one development during the COVID-19 pandemic that Deloitte expects will continue affecting retailers and CPG companies in the long term.
Deloitte's InSightsIQ, which actively monitors and aggregates a diverse set of real-time consumer, macro, marketplace, competitive
A former Nordstrom executive sees a new post-COVID-19 digital landscape with significant growth potential for retailers.
Chain Store Age recently spoke with Kathy Gersch, executive VP at strategy execution and change management firm Kotter, about how the “new normal” of e-commerce presents
Google “e-commerce customer experience” and you’ll get plenty of results that focus on the importance of intuitive website navigation and simplified ordering processes. But you won’t find much about the role of fulfillment.