The technology-enabled “store of the future” is developing now, in several different directions.
Artificial intelligence (AI) is rapidly evolving into a standard technology tool retailers use across the enterprise.
Having been born in 1970, I squarely land in the demographic known as Generation X.
The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly.
The winter of 2020-21 saw three retailers deploy innovative, touch-free methods for customers to make in-store and online payments.
As the COVID-19 pandemic hits the one-year mark, retailers can look back to find guidance on how to move forward.
Women are obtaining more influence in the retail technology industry, with positive results for companies, customers and society in general.
Retail is an intensely personal business, and the best artificial intelligence deployments recognize that fact.
Digital engagement with customers makes it easier than ever for retailers to craft product offerings around the specific needs and wants of their shoppers.
As Valentine’s Day approaches, here are a few suggestions for winning the hearts of your shoppers – through technology.
Apple and Microsoft provide a possible template for how business at Amazon will proceed once Jeff Bezos transitions to executive chair.