January 2021
Jan
22
Robots, customer-centric delivery hubs, and micro-fulfillment are transforming the traditional retail fulfillment center model.
Jan
15
The more things change, the more retailers can find comfort in proven technologies.
Jan
08
A very unique year produced some technology-related developments in retail which will be applicable in 2021 and beyond.
December 2020
Dec
18
Retailers may have no reason to be over-optimistic, but ’21 could be a good year with help from key emerging technology trends.
Dec
11
As 2020 brought retail change at an unprecedented scale and pace, the industry attempted to maintain operations with a variety of solutions.
Dec
04
Black Friday weekend produced an expected rise in online and omnichannel shopping, but also delivered a couple of surprises.
In a recent column, I made three predictions for Black Friday weekend (the five-day-period spanning Thanksgiving through
November 2020
Nov
20
Black Friday weekend will be different this year, but retailers dismiss it at their peril.
Nov
13
Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology.
Nov
06
Third-party online delivery specialists are diversifying their offerings of goods and services.
