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Three predictions for Black Friday weekend (it still matters)
Black Friday weekend will be different this year, but retailers dismiss it at their peril.
Quick-service retailers steer toward innovation at the drive-thru
Drive-through ordering has been around since the 1930s, but quick-service chains are upgrading this time-tested service with 21st century technology.
On-demand delivery platforms evolve into new roles
Third-party online delivery specialists are diversifying their offerings of goods and services.
Everything is becoming a digital storefront
The notion of “omnichannel” retail keeps expanding to include new customer touchpoints.
Halloween is coming – banish these ‘monsters’ from your supply chain
The spooky time of year is here, and your supply chain is not immune to being haunted by hobgoblins of technological inefficiency, opaqueness, and obsolescence.
Is Prime Day part of the ‘new normal’?
Nobody questions the success of Amazon Prime Day, but has retail simply adjusted to it?
Avoid fear and loathing from Gen Z consumers with these technologies
Las Vegas would lay favorable odds on retailers who reach out to Gen Z with video, mobile, and on-demand solutions.
Competing with Prime Day for the rest of the retail industry
Head-on competition with Amazon Prime Day is virtually impossible, but that doesn’t mean you should concede sales to Amazon.
Three e-commerce predictions for a Walmart investment in TikTok
If a deal is struck allowing TikTok to continue operating in the U.S., Walmart will likely serve as its exclusive digital commerce provider.
Amazon’s silence on TikTok is deafening
Amazon is seemingly involved in every major global technology trend – why isn’t it pursuing a deal with TikTok?
COVID-19 causes change in convenience chains
Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19.
Competition breeds familiarity in Amazon, Walmart offerings
America’s two biggest retailers are becoming increasingly alike.
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