Retail Insights

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Retail Insights

September 2020

Sep
25
If a deal is struck allowing TikTok to continue operating in the U.S., Walmart will likely serve as its exclusive digital commerce provider.
Sep
17
Amazon is seemingly involved in every major global technology trend – why isn’t it pursuing a deal with TikTok?
Sep
11
Convenience retailers are increasingly adopting cashierless checkout, on-demand delivery, and targeted merchandising programs in response to the impact of COVID-19.
Sep
04
America’s two biggest retailers are becoming increasingly alike.

August 2020

Aug
28
As summer 2020 draws to a close, it is time to look back on how COVID-19 helped shape some key developments in retail technology.
Aug
21
Kroger may be positioning itself to become a major retail technology platform.
Aug
14
Especially as COVID-19 disrupts consumer shopping patterns, retailers must ensure they do not alienate customers with dissatisfying technology experiences.
Aug
06
A Microsoft acquisition of TikTok’s U.S. subsidiary would hasten the short video platform’s evolution as a mainstream retail solution.

July 2020

July
31
COVID-19 is reshaping the 2020 holiday shopping season, and retailers need to prepare with technology.
lightbulb with shopping cart inside
July
17
Technology companies of all types are increasingly offering solutions and services aimed at retail small-to-midsized businesses (SMBs). A wide variety of tech-focused organizations are turning their attention to retail SMBs.
July
10
Especially as COVID-19 imposes limits on personal contact, brick-and-mortar retailers need to rethink their checkout processes.

June 2020

June
26
Regardless of what happens with Amazon Prime Day, a midsummer e-commerce promotion dream may best be deferred.
Shopping cart on buy button
June
19
On-demand delivery is becoming a standard fixture in the retail environment. Slowly but steadily, on-demand delivery has been growing in popularity as as omnichannel shopping feature.
June
12
All brick-and-mortar retailing, like politics, is local.
June
05
2020 has been a year like no other, but retailers can maintain “normal” operations by deploying the right solutions.

May 2020

May
29
A discount giant is acting like a start-up in its pursuit of younger, urban, affluent shoppers.
jc penney app
May
22
An Amazon acquisition of J.C. Penney makes sense from a technology standpoint – including one non-obvious benefit.
May
15
As retailers prepare for an increasingly technocentric “new normal” following COVID-19, they should design strategies around consumer behavior.
May
08
Retailers are rapidly adapting to pandemic-related shifts in consumer behavior.
May
01
We are watching the COVID-19 pandemic throw retail into disarray, but who might come out ahead?

April 2020

Apr
24
By implementing advanced store operations technology now, retailers will receive benefits even after the COVID-19 pandemic has passed. 
mobile phone delivery
Apr
10
Retailers attempting to weather the COVID-19 storm can utilize e-commerce, delivery and mobile technologies and strategies.
woman in isolation wearing mask
Apr
03
There are some inspiring examples of how localized digital commerce can help retailers reach consumers during the COVID-19 pandemic.

March 2020

Mar
27
A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations.
Mar
20
There may soon be two types of retailers – the digital and the out-of-business.
coronavirus graphic
Mar
13
Retailers can apply advanced technology to manage customer concerns and supply chain uncertainties related to the coronavirus (COVID-19).
box delivery
Mar
06
Brick-and-mortar stores can serve a crucial role in same-day delivery strategies.

February 2020

Feb
28
The new checkout-free Amazon Go Grocery format holds both potential and challenge for the supermarket vertical.
Walmart employee training with virtual reality headset
Feb
21
Every retailer is developing strategies to compete with Amazon, but another rival lurks in the background.
Feb
14
Just in time for Valentine’s Day, here is some adoration for a few emerging technologies poised to transform retail.
Iowa Democratic caucus button
Feb
06
While politics is not (entirely) retail, the industry can learn from the recent mobile app calamity at the Iowa Democratic caucuses.

January 2020

Jan
31
Your customers are comfortable with leading-edge technology, are you?
Female shopper looking at cloud cart
Jan
24
Omnichannel retail is giving way to “no-channel” retail.
NRF Expo floor
Jan
17
The most striking thing about the NRF 2020 Vision conference was the lack of striking things.
crystal ball
Jan
03
A new year full of technology-fueled change and transformation beckons for retailers.

December 2019

walmart nuro
Dec
27
Here are three trends from 2019 poised to continue disrupting retail in 2020 and beyond.
Dunkin’ Donuts' online pop-up shop
Dec
20
The recent spurt of fast-food e-commerce stores demonstrates the evolving nature of digital retail.
Dec
13
For retail IT departments, the task of preparing for the holidays should only end after New Year’s Day.
online alcohol delivery
Dec
06
Alcohol has been popular for thousands of years, but a new trend is emerging in how consumers shop for it.
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