OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Target adds new product categories to same-day delivery

Target is not standing idly as Amazon and Walmart continue expanding their same-day shipping capabilities.

Save Mart is the latest in a growing list of retailers using self-driving robotic vehicles to deliver groceries and other goods.

Three in four consumers will make online holiday purchases and want store employees to celebrate Thanksgiving at home

ThredUp customers are gaining access to expanded assortment while Rent the Runway is clearing excess inventory.

Retailers can look forward to digital holiday sales hitting all-time highs, but will also face unprecedented shipping demand.

REI is once again entirely opting out of Black Friday.

Gap Inc.’s holiday hiring is going virtual this year and some seasonal hires will be able to work from home.

A Midwestern grocer is bringing inventory-counting robots to more than half its stores.

Target Corp. met its 2019 goals to improve the health of supply chain workers, reduce its energy footprint, and boost compensation.

The new Amazon One contactless payment device will make shopping at Amazon Go stores faster and more secure.

A leading home goods retailer is expanding its array of omnichannel shopping services ahead of the holidays.

Fur will no longer fly off the shelves at Nordstrom as the result of a new policy.

A new survey indicates four in 10 frontline associates perceive a lack of preparation for their job.

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