OPERATIONS

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OPERATIONS

News and analysis on brick-and-mortar retail store and online retail operations, including inventory, supply chain, security, payment systems and workforce issues.

Kroger, Walgreens provide back-end support for retail pilot

Leaders in the grocery and drugstore verticals are forming a new group purchasing organization.

Shrinking the supply chain skills gap with prescriptive analytics

It’s no secret that retail supply chain and warehousing face a shortage of talent in the near future. 

Dick’s Sporting Goods is striving to win the competition against fraudulent logins.

Not every growing retail trend is a positive one.

walmart nuro

A discount giant is expanding its testing of autonomous vehicles for online grocery delivery.

Old Navy + Postmates

Old Navy is teaming up with an on-demand delivery provider to offer same-day delivery during the holiday season.

Save A Lot is looking to improve its customer experience and employee training with a mobile execution management app. 

dominos delivery person holding mobile phone

Domino’s Pizza is moving forward with GPS delivery tracking technology.

Walmart Canada

Walmart Canada’s newest distribution center features artificial intelligence and automation.

Amazon dc

Amazon has reportedly had to clarify the exact meaning of “one-day” shipping to miffed Prime members.

albert heijn cashierless store

Ahold Delhaize is testing grab-and-go technology. The supermarket giant opened a “digital” store under its Albert Heijn banner at Schiphol Airport in Amsterdam. The store will be open for a two-month trial. Here’s how it works: Customers scan their contactless debit card to enter.

Ikea U.S. wants to remove waste from its reverse supply chain as part of its commitment to build a circular business. Ikea U.S. is partnering with Optoro, a provider of returns optimization technology.

Generation Z group

The newest generation of employees has some old-school motivations for choosing a job.

A specialty Western wear retailer simplifies in-store digital product searches.

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