Office Depot continues shift to business services platform

Office Depot and its CompuCom sister company are unveiling a new portfolio of IT services and solutions aimed at small-to-medium-businesses (SMBs).

Office Depot’s new “powered by CompuCom” offering provides a collection of scalable technologies designed to enable a digital workplace for SMBs. The office supplies retailer purchased CompuCom for $1 billion in 2017 to help support an ongoing gradual transition from a traditional retailer to more of a business-to-business solution and IT services provider.

Powered by CompuCom currently has seven main offerings, available as stand-alone or bundled solutions, for businesses with 50 - 1,500 end-users, including Microsoft business solutions with CompuCom support desk services; 24/7 remote hardware and software support; design and installation of new technology and network connectivity solutions; scalable, secure and eco-conscious disposal of obsolete or unwanted IT equipment; managed “device-as-a-service” hardware management; on-site support; and professional IT services.

“The pandemic is causing small business owners to identify new solutions for their IT operations so that they can keep business going,” said Stephen Mohan, executive vice president of business solutions division for Office Depot. “We created powered by CompuCom to give our customers the freedom to choose the services and technology that best fit their business needs.”

“The future of work is here, and we intend to be at the forefront of helping SMBs focus their resources on managing their business and not their IT,” said Mick Slattery, president of CompuCom. “We are committed to providing them with the technologies and services they need to scale their IT operations and redefine their digital platforms.”

Office Depot, LLC and CompuCom are both wholly-owned subsidiaries of The ODP Corporation, a provider of business services, products and digital workplace technology solutions to SMBs. The ODP Corporation also operates OfficeMax.