P.C. Richard & Son in financial services partnership

3/28/2019
Synchrony has extended its 33-year relationship with P.C. Richard & Son.

The consumer financial services company announced it has extended an exclusive multi-year consumer financing program for the 110-year-old, family-owned and operated retailer, which operates 66 appliance and consumer electronics stores throughout New York, New Jersey, Connecticut and Pennsylvania. The partnership provides financing options for consumers at P.C. Richard & Son’s stores and its e-commerce site.

Since 1986, Synchrony has offered P.C. Richard & Son customers a branded store credit card and promotional financing options for all major purchases on appliances, electronics, and mattresses. The partnership also includes marketing analytics and mobile technologies to help enhance the customer experience, with the two companies collaborating on marketing and loyalty programs and a branded mobile app for purchasing and payments. The experience allows customers to shop online, receive special offers and promotions, and service their credit card on the retailer’s mobile app.

P.C. Richard & Son’s long history and deep customer service focus was featured on a new Synchrony podcast series – “Business Schooled” – where Richard discussed making bold decisions and leading a new growth strategy for the business.

“Synchrony has been an important, strategic partner in helping us develop innovative payment experiences for our customers for more than three decades,” said Gregg Richard, CEO and president of P.C. Richard & Son. “Our customers value the convenience of a dedicated line of credit for their purchases, and we are pleased to continue to provide payment options through the renewal and extension of this successful credit card program.”
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