News

The Kroger Co. is expanding its collaboration with online grocery retailer Ocado to deploy leading-edge automated supply chain technology to a new warehouse and across its physical stores.

Shopify’s recent e-commerce partnership with TikTok fits into its larger goal of reaching high-value customers via their preferred channel.

Abercrombie & Fitch easily topped Wall Street estimates for quarterly sales and earnings amid cost controls and strong online demand.

J. Crew Group has promoted a company veteran to its top post.

Online Walmart shoppers can now shop for gifts with an expanded set of filters, and keep their holiday purchases secret.

2020 continues to be the year of the small seller on eBay.

The team at Chain Store Age would like to wish our readers, your families, and friends a Happy Thanksgiving holiday.

Most (85%) shoppers expect to shop in the period that starts on Thanksgiving and ends on Cyber Monday. 

Best Buy Co. reported third-quarter profit, revenue and same-store sales that were above expectations, but sounded a warning note about the holiday season.

Walmart is leveraging its vast brick-and-mortar network to bolster its capability to quickly deliver online holiday purchases.

CVS Health Corp. has named a retail and digital veteran to lead its pharmacy and retail division.

Walmart is continuing to strengthen its in-house capability to deliver online orders. The discount giant is purchasing the talent, technology platform, and intellectual property of JoyRun, a Silicon Valley-based startup.

The National Retail Federation issued an upbeat holiday forecast despite the ongoing COVID-19 pandemic, citing a strong stock market, rising home values and record personal saving rates.

Walmart Inc. has brought its freestanding health care format to Chicago.

Walmart Inc.

Amazon is leveraging some of its brick-and-mortar stores for omnichannel purchase fulfillment. New for the holiday season, Amazon customers can pick up online orders from the e-tailer at Amazon 4-star or Amazon Books physical store locations.

Guitar Center has filed for Chapter 11 bankruptcy protection with plans to reduce its debt by $800 million. The largest seller of musical equipment in the U.S.  said it plans to keep its nearly 300 U.S.

More consumers plan to shop online (61%) than in-store (54%) on Black Friday. The findings are part of a new survey by Deloitte, which revealed that 57% of shoppers are anxious about shopping in-store during the holiday season due to the pandemic. (The survey was conducted Oct. 9 – Nov.

Rent-A-Center Inc. is launching a new app and platform that enable consumers to lease products to own at retailers of their choice. The lease-to-own retailer is providing these digital tools via its Preferred Dynamix fintech company.

E-commerce retailers should not overlook the importance of their returns experience to customer perception and satisfaction. According to a new consumer survey from e-commerce solutions provider Doddle, 87% of respondents say the returns experience plays a significant role in their opinion

A Target-owned online delivery platform is hiring another large batch of temporary employees in time for the holiday rush. Shipt is adding 50,000 more shoppers to its national network this holiday season after seeing increased, early demand across its business.

7-Eleven has opened the fifth location of its new “evolution” store concept. 

Employers in the U.S. are focused on the impact of the presidential election and extended remote work.

Black Friday weekend will be different this year, but retailers dismiss it at their peril.