Study: Return policies key to online purchases, customer loyalty Return policies can play a big role in whether consumers make online purchases — and with which retailer. Shein saves water with digital denim printingA popular shopping app is utilizing leading-edge technology to streamline and maximize the sustainability of denim manufacturing. L’Oreal develops personalized skin analysis technology The world’s largest cosmetics company will release a new hardware device that assesses customer skin at an individualized level. Instacart links ordering with Samsung smart fridges Instacart customers have a new, convenient shopping interface. Salesforce: Global online holiday sales set $1.2T record; returns boom Online holiday sales soared in the U.S. and around the globe in 2024, but returns are skyrocketing as well. Retail Technology News: December update Retailers in December 2024 focused technology efforts in areas including AI-based customer engagement, delivery drones, and celebrity-driven cannabis e-commerce. Robots in retail: Three possible futures including 'Star Wars' The presence of robots continues growing in retail, but where will it all lead? EXCLUSIVE: TikTok spurs lower spending among Gen Z consumers A trend on TikTok is influencing young shoppers to cut back on consumption. Losses from return fraud and abuse exceed $100 billion A new study reveals that fraudulent and abusive returns activity poses a serious threat to retail profitability. Chipotle takes partnership with active lifestyle app international Chipotle Mexican Grill is expanding the scope of an annual fitness challenge it offers with an app for active consumers. First Previous 5 6 7 8 9 Next Last