Sales & Marketing

The torrent of customer feedback unleashed by e-commerce and social media is a good thing, as long as companies are able to mine the data to identify problems and improve operations.

To help retailers and consumer packaged goods companies address that challenge Empathica, a customer experience management solutions provider, and Semantria, a provider of multi-lingual text analytics, have joined forces to offer new natural language processing capabilities.

LOS ANGELES — Guess has appointed Hillary Super as SVP, general merchandise manager for, reporting to Paul Marciano, co-founder and CEO.

"We are delighted to have a leader like Hillary at Guess.  She understands the Guess brand and values, and will lead a team of talented merchants," said Paul Marciano. "Her relentless focus on brand integrity, execution, and on the customers has allowed her to grow great businesses, and her accomplishments as a leader are exemplary."

Los Angeles -- Guess, Inc. has appointed Hillary Super as SVP, general merchandise manager for Guess, reporting to Paul Marciano, co-founder and CEO of Guess.

In this role, Hillary will be responsible for product categories for Guess as the lead merchant for the company, and she will also be a key member of the Guess senior management team. Previously, Hillary spent six years in senior merchant roles at American Eagle and four years at Gap where she oversaw multiple brands and product categories.

A rededication to the basics business has Walmart’s apparel business heading in the right direction and next week, Andy Barron, EVP of softlines, will elaborate on the turnaround and winning with the Walmart customer.

LOS ANGELES — Walgreens has partnered with NBC to launch a new web series inspired by NBC’s hit weight-loss competition series "The Biggest Loser."

The series follows former contestant Filipe Fa's journey to lose weight and keep it off once and for all.

NEW YORK — U.S. retail sales fell 0.4% in March, the biggest decrease in nine months, amid a slowdown in hiring and higher taxes. Excluding sales of autos, gas and building materials, core sales dropped 0.2% in March, following a 0.3% increase in January.

NEW YORK — New York State Supreme Court Justice Jeffrey Oing on Thursday refused to dismiss Macy's Inc's claim that Martha Stewart Living Omnimedia violated its contract when it designed certain merchandise for J.C. Penney Co., regardless of whether the items carry the Martha Stewart brand.

New York - U.S. retail sales fell 0.4% in March, the biggest decrease in nine months, amid a slowdown in hiring and higher taxes. Excluding sales of autos, gas and building materials, core sales dropped 0.2% in March, following a 0.3% increase in January.