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Sales & Marketing

  • Good news for premium malls, lifestyle centers

    High-quality malls and lifestyle centers are best positioned to capitalize on the shift toward experience-based spending.    That’s according to a new study by the research arm of MetLife Investment Management (MIM), which finds that millennials’ preference for acquiring experiences and memories over material goods will play a significant role in determining which retail formats will outperform in the future.   

  • Tech Bytes: Why is Target Dropping Curbside Pickup?

    In their never-ending quest to make the store shopping experience as seamless and painless as possible, an increasing number of retailers are offering variants of curbside pickup.   This simply means consumers can order goods online and then have the items delivered to their car as they wait, usually within five to 10 minutes. Some retailers accept payment ahead of time, while others execute the transaction on the spot with a mobile POS device.  

  • First Look: Target’s new 'Connected Living' in-store pilot

    Target Corp. is testing some of the concepts from its innovative Open House format in San Francisco in a traditional store setting.   The discounter has debuted Connected Living, an in-store experience dedicated to showing customers how connected products can work together to make life easier, more convenient and more efficient. The test is taking place in Target’s Ridgedale location in Minnetonka, Minnesota.   

  • Wendy’s security woes continue

    The Wendy's Co., which was first reported to have suffered a POS breach in January 2016, is still discovering evidence of hacking attacks.

    The fast food chain announced that additional malicious cyber activity has recently been discovered in some franchise-operated restaurants. Wendy’s has disabled the malware where it has been detected.

  • Quality Solutions changes name to QSI Facilities

    Quality Solutions, Colwich, Kansas, a leading provider of facilities maintenance and constructions services, has changed its name to QSI Facilities.    The company has also launched a new website and introduced a new approach for overcoming “value leakage” in outsourced facilities services.  

  • Saks Fifth Avenue, The Galleria, Houston

    Saks Fifth Avenue has relocated its store in Houston’s The Galleria, opening a larger space that offers the ultimate luxury department store experience.  

  • Restaurant brand teams up with Accenture in digital initiative

    Quick-serve giant Subway restaurants has launched a new division, Subway Digital, to transform its customer experience.    Created in collaboration with Accenture, the new division has been charged with building a comprehensive omnichannel strategy and implementation support team to enhance engagement and build loyalty.   

  • How Thoughtful Design and UX Can Affect Your Brand

    Literally hundreds of considerations go into designing an app, but the success of your app hinges largely on one factor: user experience (UX).

    So what is UX exactly? It’s less about what an app does and more about how it feels. You don’t just use apps, you engage with them. The instant a user opens an app for the first time, they form a connection with it. Their initial impression draws upon physical and emotional cues, and is largely influenced by UX.

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