Exclusive Q&A with DTC brand Chubbies customer experience managerA direct-to-consumer specialty menswear brand is using cloud-based scalability to ensure proper customer help desk staffing levels. Three regional retailers showing customers love this Valentine’s DayCustomers can receive big love even from smaller retailers. Mastercard: In-store spending tops online in January; total sales up 8.8% Consumers continued to spend in January even amid inflation and an uncertain economic environment. Study: The top reasons that retail employees decide to quit — or stay — are… Education benefits are important to today’s retail employees. Online shoppers won’t make a purchase without this offering… More than six in 10 consumers won’t complete an online transaction unless a very important option is included. Study: Inflation lower, customer satisfaction up After deteriorating dramatically during the past five years, customer satisfaction in the United States is showing signs of recovery. Activewear brand Alo opens metaverse store Alo is launching an immersive digital version of its brick-and-mortar Alo Yoga stores that includes virtual reality components. Dick’s Sporting Goods goes big on in-store resale events Dick’s Sporting Goods is offering hundreds of in-store trade-in events during the first half of 2023. The #1 online grocer is… Online grocery shoppers have declared which retailer provides their most preferred e-commerce experience. Sponsored See how Sleep Country is reducing their GHG emissions with BrainBox AI Sleep Country is reducing emissions with BrainBox AI. Learn how. First Previous 323 324 325 326 327 Next Last
