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Consumer Electronics

  • Study: Holiday returns performance misses mark

    Retailers may find themselves banished to the Island of the Misfit Toys if they do not improve their handling of returned holiday purchases.

    According to new data from Kurt Salmon, it took an average of 13.3 days for retailers to credit returns to accounts during the 2015 holiday season. This marked an improvement from the prior year’s 16.8 days, but still far from customers’ expectation of about seven days.

  • Game Stop talks about its newest initiative

    GameStop Corp. has entered into a partnership that will expand the retailer from selling video games to video-game publishing, the Dallas Business Journal reported. “As we’ve said many times before, GameStop will continue to invest in new and exciting innovation and strategic opportunities that will grow our video game business and deliver better and better entertainment experiences for our customers,” Mark Stanley, GameStop VP of strategic initiatives, said in the report.

  • General Growth clarifies comments about Amazon’s store expansion plans

    The CEO of General Growth Properties caused a firestorm late Tuesday when he made a passing reference during the company’s fourth quarter earnings call that Amazon was planning to open 300 to 400 bookstores. On Wednesday, the mall giant issued a very short statement that poured water on the fire.

    “General Growth Properties CEO Sandeep Mathrani has indicated that a statement he made concerning Amazon during GGP's earnings conference call held on February 2, 2016, was not intended to represent Amazon's plans.”

  • The man behind Amazon’s retail store plans

    Longtime Amazon executive Steve Kessel, whose team launched the first Kindle e-reader, is leading a retail store initiative at Amazon, ReCode.net reported. The report references two sources familiar with the plans, and states: “It’s not yet clear what those stores will sell or how they will be formatted, but the retail team’s mission is to reimagine what shopping in a physical store would be like if you merged the best of physical retail with the best of Amazon.

  • Carry On, Salt Lake City International Airport

    Brookstone has unveiled a new retail brand, Carry On, in the Delta Terminal at the Salt Lake City International Airport.

    Created for airport locations and designed by Boston-based Bergmeyer Associates, the approximate 800-sq.-ft. store offers an assortment of travel-friendly products, from “packable” apparel to luggage and wallets. Additional locations are expected to open this year.

  • Sears store opens in an Ace Hardware

    So far this year, four Sears Hometown Stores have opened around the country. Of particular interest is the opening in Selma, California -- inside a hardware store.

    On Jan. 28, California Sears Hometown Store opened inside the Nelson Ace Hardware store in Selma.

  • Tech Bytes: Three Factors that Doomed Google Glass with Consumers

    Google is finally shutting down efforts to promote Google Glass as a consumer device.

    Back in April 2015, Google said it would partner with Luxottica Group to create a more user-friendly version of the connected eyewear. This announcement followed Google’s decision to essentially putting Google Glass on hiatus in January 2015. However, consumers never took to Google Glass, and after releasing an initial flurry of apps, retailers never really did, either.

  • Report: Circuit City is making a comeback

    Remember Circuit City? According to a new report from Twice, the new owners of the naming rights to the electronics chain have an ambitious plan to open retail outlets, websites, branded and private-label products, licensed kiosks, mobile shops and franchise opportunities -- all under the Circuit City banner. [Twice]

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