The popular holiday tune, “It’s starting to look a lot like Christmas” hits differently for retailers this year.
The social element, not the shopping opportunity, is what must drive today’s retail centers
This year could bring one of the earliest kick-offs to peak trading season ever, with customers in a determined mindset to buy.
Supply chains are fragile.
According to the EPA, supply chains often account for more than 90% of greenhouse gas (GHG) emissions.
E-commerce is sweeping the global markets at an extremely fast pace.
When it comes to threats, avoidance isn’t an option.
They don’t teach how to conduct layoffs in college or graduate school.
Many shippers and manufacturers have started to work on their supply chains to get inventory over to the U.S. sooner.
As predicted, retailers are struggling now that the historic government aid packages during the COVID-19 pandemic have ceased.
In June, the U.S. Bureau of Labor Statistics announced that over the last year prices surged, exemplifying a key post-pandemic challenge facing retailers.
As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.
It’s no surprise that online shopping for goods and services reached an all-time high during the pandemic.
Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.
Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.
It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.
If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.
We’ve all been there. We open our account statement only to find a transaction we don’t recognize from a merchant we don’t remember.
In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.
Checkout abandonment is currently a $4 trillion problem for retailers.
With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.
A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.