While retailers have focused on cloud strategy, today, the vast majority of any scale are turning their attention to their edge strategy.

As we look ahead to the beginning of the holiday shopping rush, with a consensus expectation of a low single digit increase in sales over 2022, we see a mixed picture in retail.

For supply chain managers, the last four years have felt like a real-life enactment of Murphy’s Law.

With the amount of data businesses amass today, understanding customers to personalize their shopping experience is more possible than ever before.

The need for high-volume recruiting typically arises from rapid growth, seasonal demands like the upcoming holiday season, or industries that require a constant influx of talent.

Retailers are anxious to get an early start on the holiday season and drive high demand.

Standardization of technology has the potential to completely transform the property maintenance services business. 

Big-picture goals are an important first step for any national retailer seeking to be part of the solution on decarbonization.

One undeniable fact in the dynamic retail landscape reigns true: personalized on-premise experiences drive increased customer engagement.

The back-to-school shopping rush is a time of opportunity for brick-and-mortar retailers, marking the start of the most lucrative time of year for many.

Recently, “Barbie” crossed $1 billion at the global box office, making director Greta Gerwig the first-ever solo female filmmaker with a billion-dollar movie. 

Self-checkout is a great asset to any store, reducing labor cost and improving checkout options, especially with retailers continually facing labor shortages.

The lines between digital and physical stores are becoming increasingly blurred.

Did you know that 10% of retail returns are fraudulent?

Consumers around the world geared up for this year's highly anticipated Amazon Prime Day.

As we’ve heard time and time again, the retail industry and supply chain have gone through unprecedented change as a result of the COVID-19 pandemic.

Imagine walking into a car dealership with the intention of buying a new car.

After years of uncertainty about the transition to lower global warming potential refrigerant alternatives, it’s crunch time for many supermarket retailers.

As retailers head deeper into the summer, many hope for a break from several stressful months of crowded inventories, rising inflation, and timid customers.

Organized Retail Crime incidents are on the rise and crime groups are becoming more violent, making tackling ORC a priority for the retail industry and the communities they serve.

The UPS Teamsters negotiations process has certainly drawn a lot of attention with theatrics on both sides as the deadline is now just two weeks away.

More than three years after the COVID-19 pandemic shook the world, retail is struggling to keep up with unpredictable consumer behavior.

We’ve become too conditioned to the idea that “bigger is better,” especially in the United States.

Retailers have long blamed checkout for the 70% of shoppers not completing online purchases.

Given that the UPS strike deadline is still several weeks away, and so many potential strikes are resolved in the 11th hour, our customer base has not yet expressed significant levels of anxiety over the threat. 

The COVID-19 pandemic significantly impacted the way we shop.

The long-standing belief that back-to-school shopping is a multi-month window is outdated. In reality, the back-to-school period has a slow ramp-up, yet a surprisingly brief peak.

Today’s customers expect an integrated, frictionless path that enables them to shop when, where and however they please.

Use of stores for e-commerce fulfillment, staffing shortages, rising crime, growing shrink, and supply chain troubles have all made headlines as challenges to retail.

Store formats are shrinking fast—from Express Edit, Market by Macy’s and Bloomingdale’s Bloomie’s concept, to diminutive offerings by the likes of Kohl’s, Ikea, Publix, Barnes & Noble and Sprouts.

Demand for AI-based solutions has grown significantly over the past several years, and it isn’t expected to slow down anytime soon.

Generative AI is already creating countless new opportunities for retailers and consumer brands.

A decade from now, transportation as we know it will be barely recognizable — and the opportunity for businesses to benefit is clear.

The retail industry is facing an excess inventory crisis.

I’ve long been fascinated by “retrofuturism," an art style that showcases past visions of how the future would evolve.

During the pandemic, retailers started to wonder what kind of role the physical store still had to play.

Of the many challenges retailers continue to grapple with — high costs of goods, transit, managing out-of-stocks and more — the labor shortage could be the most worrisome.

It has been nearly a year since U.S.

Direct-to-consumer (DTC) used to be a specific retail segment, but now all brands, including traditional B2B brands (the ones selling at your local grocery store, superstore or toy store), are getting in the game.

You may have noticed that the term "sustainability" has become a big buzzword these days.

Inflation is a persistent issue that is impacting consumers and businesses alike.

As every retailer knows, consumers are getting smarter.

Retail has faced many curveballs over the past two years.

The digital age and all of today’s advancements in e-commerce have prompted us to adapt quickly — especially when it comes to the shopping experience.

In recent years the supply chain has been challenged by port backups, factory closures, material shortages, and labor and driver shortages.

Does it feel like you’re seeing more sponsored product recommendations on your go-to e-commerce platforms lately?

It’s no secret that Amazon is a behemoth in the digital marketplace.

Up to one-third of all food produced is lost or wasted, leading to inequalities in food availability and impacting food cost.

Since early 2020, the U.S. has grappled with disruptions in the international supply chain, much of which was a direct result of the Covid pandemic.

Common area maintenance clauses in leases always created headaches. Now both retailers and landlords are finding relief with fixed price arrangements.

Amid economic uncertainty, consumers are adjusting shopping habits accordingly.

It's official: ASC 842’s implementation is here.

In today’s fast-paced retail and consumer industry, the shift towards hybrid shopping is rapidly changing the way retailers do business.

If we’ve learned anything in the past few years, it’s that there will always be unpredictable external forces.

Retail employees are quitting the industry in droves.

The proliferation of Internet of Things (IoT) adoption in retail is opening new pathways to business resilience at a time when it’s needed most.

The ever-growing popularity of online shopping has also dramatically increased the number of returns retailers need to mitigate.

Rising inflation and fears of a recession present a challenging environment for retailers in the first quarter of 2023.

Businesses navigated a choppy and challenging 2022 by being nimble, creative, and disciplined.

After two years of frenetic activity fueled by a post-pandemic recovery, retailers are expected to confront a tougher operating environment in 2023.

Tech layoffs are dominating the headlines with cuts from major companies including Meta, Amazon, Cisco and Twitter due to attempts to save costs.

Online shopping and tap-to-pay methods have slowly introduced shoppers to the future of tech-powered retail, prioritizing convenience and contactless efficiency.

Technology is getting smarter all the time, and the solutions in your warehouse should not be an exception.

Organized retail crime (ORC) is on the rise across all channels.

Finding a balance between providing shoppers the products they want and the cost of doing so is key to success in retail.

Retailers have been combating theft and shrink for as long as there have been goods to sell.

The holiday rush offers retailers the opportunity to add some much-needed revenue to their books.

The holidays are the noisiest time of year for businesses and shoppers alike.

During the COVID-19 pandemic, shoppers flocked to e-commerce amid lockdowns and concerns of exposure.

With the aftereffects of “The Great Resignation” looming like a winter storm cloud, hiring and retention continues to pose a major challenge.

With the worst of the COVID-19 pandemic—and its social and economic side effects—seemingly behind us, retailers are anxious to rebound during what we can expect to be the most robust holiday shopping season in three years.

One of Ohio’s fastest-growing metros is the center of a Midwest expansion embarked upon by leading luxury brands.

Social media is where customers spend 2.5 hours each day on average.

The holidays are fast approaching and in the air, there’s a feeling of shopping.

In the wake of the pandemic, the health of the retail sector has quickly recovered.

Experiences have always been the driving force behind retail, and yet many brands still struggle to understand and implement this transformation in today’s new economy.

U.S.

The world of retail has leaned into technology and it has subsequently transformed the entire shopping experience.

Port congestion around the U.S. is continuing to cause issues with the global supply chain.

Kroger’s $24.6 billion deal to buy Albertsons would change the U.S. grocery landscape, creating a mega grocery chain.

As consumers continue to face consistently high inflation, discretionary spending will be far less this holiday season than in years past.

Although interest in artificial intelligence has come and gone in the past, market experts believe it is here to stay.

The popular holiday tune, “It’s starting to look a lot like Christmas” hits differently for retailers this year.

The social element, not the shopping opportunity, is what must drive today’s retail centers

This year could bring one of the earliest kick-offs to peak trading season ever, with customers in a determined mindset to buy.

Supply chains are fragile.

According to the EPA, supply chains often account for more than 90% of greenhouse gas (GHG) emissions.

E-commerce is sweeping the global markets at an extremely fast pace.

When it comes to threats, avoidance isn’t an option.

They don’t teach how to conduct layoffs in college or graduate school.

Many shippers and manufacturers have started to work on their supply chains to get inventory over to the U.S. sooner.

As predicted, retailers are struggling now that the historic government aid packages during the COVID-19 pandemic have ceased.

In June, the U.S. Bureau of Labor Statistics announced that over the last year prices surged, exemplifying a key post-pandemic challenge facing retailers.

As we begin to emerge from the pandemic, one of the most important learnings about commerce is that people want to shop their values and build more genuine relationships with businesses.

It’s no surprise that online shopping for goods and services reached an all-time high during the pandemic.

Despite the tremendous gains made by e-commerce during the COVID-19 pandemic, brick-and-mortar locations remain a critical part of Americans’ shopping habits.

Regardless of how you study the competition, I urge everyone to watch quick-service restaurants/fast-food restaurants. If you are not, you are missing some critically important information.

It has been 20 years since The Home Depot introduced plans for a smaller format store. Its intention was to address urban areas where their traditional store concept wouldn’t fit.  

If the in-store experience is not up-to-par with the competition, customers will reconsider their loyalty.

We’ve all been there. We open our account statement only to find a transaction we don’t recognize from a merchant we don’t remember.

In the Web 2.0 era, a handful of behemoth retailers dominated data collection and unification based primarily on online and in-app shopping behaviors.

Checkout abandonment is currently a $4 trillion problem for retailers.

With COVID-19 having forced even reluctant grocers to operationalize e-commerce, it seems that the industry has finally reached an omnichannel tipping point.

A friend of mine recently walked into the nursery department of a major home improvement store to look for a specific plant.

When the pandemic began, many assumed that there would be a mass exodus from urban centers.

Walk into any shopping center, restaurant, or convenience store, and you’re sure to experience some degree of inconvenience that can almost always be traced back to COVID-19.

Are you wondering where the next big boom in e-commerce will be?

The COVID-19 has pandemic flipped retail on its head.

Employee satisfaction and retention have never been more important.

The term “headless commerce” can seem daunting.

Consumers today have high expectations. Not only do they want the best price, they also gravitate towards retailers that deliver fast.

In this period of high inflation, retailers will be challenged with razor-thin margins – which only continue to shrink.

Sustainability matters to retail shoppers.

As summer approaches, retailers may be looking at staffing options they did not consider before the current worker shortage.

Consumers and other stakeholders are putting their money where their morals are and expect the chains and brands they do business with to do the same.

Accurate inventory management requires a significant investment of time and money.

The data is not monolithic. Retailers should understand inflation trends more granularly.

Retailers emerging from the global pandemic are faced with continuous supply chain disruptions, an ongoing battle for talent, and labor shortages.

The days are getting longer, and many consumers have warmer weather on their minds.

While the wild surging of e-commerce sales has finally tempered, there’s no denying that several years of pandemic-induced consumer behavior shifts will have a lasting impact on the retail landscape.

Today’s e-commerce checkout experience has become very complex.

Online shopping has seen formidable growth, driven by new shoppers seeking socially distant options for acquiring goods and services.

Gyms, medical centers, pet services, and specialty supermarkets begin to reposition traditional centers in The Golden State.

COVID pushed urbanites back to the suburbs and many will remain there. But they want their urban lifestyles, as well.

The retail marketplace has become increasingly competitive over the past decade.

As emerging technology capabilities continue to grow and improve, the line between digital and offline personas will blur.

For almost two decades, our firm has conducted its Annual Litigation Trends Survey, analyzing litigation trends to assess the state of the legal landscape and consider their impact on organizations.

Today, we find ourselves in the thick of the highest inflationary rates in many of our customers’ lives.

Successful business-to-business digital commerce requires the right configure, price, quote technology.

Retail executives are always rethinking their supply chain, looking for ways to improve operations.

My mission since 2019 has been to spatially and culturally reimagine how we do physical retail in the U.K.

Saving money isn’t the most glamorous of topics.

For anyone with a finger on the pulse of the retail industry, they will have noticed long ago that we have entered the age of e-commerce, and it is clear that it isn’t going anywhere anytime soon.

This moment in time continues to serve up an unfamiliar combination of factors that are complicating life for retailers and consumers alike.

Inflation is a serious concern for U.S. consumers, with prices reaching a new high in January.

Most cannabis dispensaries are bright and well-lit with attractive modern-looking displays.

We’ve all seen videos of customers being abusive to airline personnel, in grocery stores, in banks, and … also, bad customer service examples are everywhere.

The supply chain is now an opportunity, a service, an asset, even a competitive advantage.

If there is one area in retail that’s ripe for disruption, it’s returns.

Checkout has become synonymous with purchase in retail.

If any sector is built to handle hurdles, it’s retail.

If hindsight is 20/20, then retailers know exactly what it will take to drive success in 2022 and beyond.

Not even pandemic conditions have stymied customers’ desire for the traditional, in-store retail experience.

More shoppers than ever before are turning to Amazon and other e-commerce platforms to buy beauty products.

The Supreme Court decision to put OSHA’s vax or test Emergency Temporary Standard on ice is notable for a number of reasons beyond its immediate ramifications of staying the ETS.

Cities and towns are under tremendous pressure to generate tax revenue in any way possible.

As we approach a third year under the shadow of COVID-19, companies, developers and investors are still measuring the significant impacts the pandemic has had on commercial real estate, retail businesses and the global supply chain.

Despite ongoing fears regarding e-commerce contributing to the demise of brick-and-mortar stores, it is clear that doomsday predictions have underestimated the consumer demand for visiting physical stores.

The uncertainty caused by the pandemic has been challenging for small- and midsized retailers that lack the vast resources of larger organizations.

Inflation fears have resurfaced after a decade of subdued price increases, as the costs of many products and services have increased this year.