CVS adds free same-day Rx delivery to loyalty benefits

Dan Berthiaume
Senior Editor, Technology
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CVS Pharmacy is expanding upon a partnership with Shipt to streamline prescription delivery for members of its paid CarePass program.

The retail division of CVS Health initially launched same-day delivery prescription fulfilled by Shipt in April 2019. For a $7.99 delivery fee, Shipt will deliver digital medication orders within hours. Now, eligible members of CVS CarePass can have eligible prescription orders delivered in the same time frame with no additional fee. 

CarePass members can also add everyday wellness essentials to their free same-day prescription delivery, including select items from categories like vitamins, digestive health, pain relief, first aid, and grocery. Non-CarePass members can still receive same-day prescription delivery via Shipt for $7.99.

This upgrade to the prescription delivery benefit is in addition to already-available benefits of a CarePass membership, including access to a 24/7 pharmacist helpline, 20% off CVS Health brand products, and free one-to-two-day shipping on CVS introduced CarePass nationally in August 2019, and customers may join in-store and online for $5 per month, or at a discounted annual membership fee of $48.

"The member response to the CarePass program is tremendous," said Neela Montgomery, president of CVS Pharmacy and executive VP, CVS Health. "Our goal is to continuously evolve CarePass to meet our customers' changing needs. By speeding up prescription delivery for CarePass members to a matter of hours, we're offering additional convenience for the millions of members who've opted into the program."

"We're thrilled to expand our work with CVS to include free same-day delivery with CarePass, helping to meet the needs of even more CVS Pharmacy patients," said Shipt CEO, Kelly Caruso. "Our trusted network of 300,000 Shipt shoppers deliver items safely and with care, which is critical for sensitive items like prescriptions. We look forward to collaborating with CVS Pharmacy on this effort."

Same-day delivery by Shipt is currently offered at nearly 8,000 CVS Pharmacy stores in 47 states for eligible prescription drug orders with qualifying prescription benefit programs and insurance plans.