Customer AI engagement grows, but trust issues remainConsumers are noticing AI-based shopping tools and starting to use them, but that doesn’t mean they are fully comfortable with the technology. Mexican grocer Super Aki unifies supply chain processesSuper Aki is optimizing supply chain planning, pricing and promotion management, and space planning throughout its enterprise. How agentic AI is finding its place in retail Agentic AI has not created the same buzz in retail as generative AI but is becoming an important enterprise tool. Uber Eats teams with OpenTable, Heinz; gives access to deals The Uber Eats on-demand delivery subsidiary of Uber is introducing new features to help customers find restaurants and savings. Pottery Barn Teen launches personalized service for dorm shoppers The teen furniture and accessories banner of home goods retailer Williams-Sonoma Inc. is streamlining dormitory product shopping. Costco, Mattress Firm, World Market offer Affirm flex payments Three retailers across the warehouse club, mattress and home goods verticals are all teaming up with a flexible omnichannel payment platform. Albertsons to provide 30-day line of credit to business customers Albertsons Cos. is letting corporate shoppers pay for purchases via invoice. EXCLUSIVE Q&A: How Kendra Scott uses AI to personalize gifting, shopping Kendra Scott is humanizing its omnichannel gifting and shopping experience at scale with artificial intelligence. PwC: Supply chain tech investments fall short as tariffs loom Supply chain executives widely agree that technology investments haven’t met expectations and that shifting trade policies will impact their strategies. Automated vertical farming system supplies Whole Foods Market Whole Foods Market stores in the Phoenix area are receiving herbs and vegetables from sustainable robotic produce supplier Opollo Farm. 1 2 3 4 5 Next Last
