EXCLUSIVE Q&A: Ace Hardware unifies HR processes on one platformThe world's largest retailer-owned hardware cooperative is standardizing workforce management workflows. Retailers respond to the newest omnichannel holiday – the Super BowlThe Super Bowl is evolving into a mainstream consumer celebration. Supply chain execs see opportunity, challenge in AI A new survey indicates many supply chain executives are using artificial intelligence, but some face limitations. Dave's Hot Chicken boosts customer reviews with video data A rapidly growing quick-service chicken franchise is using a modern twist on the mystery shopper concept. DXL expands customer personalization capability The nation’s largest men’s big and tall specialty retailer is consolidating its customer marketing workflows onto a single platform. PepsiCo teams up with Alphabet subsidiary for Super Bowl delivery promo PepsiCo and Wing will be delivering free game-day snacks to select customers during Super Bowl weekend. When AI turns store associates into digital servants I recently visited a location of a well-known upscale retailer where associates were too engrossed in their smartphones to look up at shoppers. Sponsored 10 Top Brands to Watch for 2025 Explore Placer’s 10 top brands for 2025 and their growth strategies Retailers adopt AI for customer experience New data reveals artificial intelligence is becoming a major customer experience tool. Houchens Food Group improves grocery shopper engagement The owner/operator of more than 400 stores across a variety of verticals is focusing on customer experience at its grocery banners. 1 2 3 4 5 Next Last