Merchandise returns are just a cost of doing business—a big cost!
Throughout history, human beings have been notoriously bad at predicting the future of technology.
Throughout the past few decades, industries and consumers alike witnessed the emergence of the cola wars, burger wars, and many other memorable brand rivalries.
A little over a decade ago, retailers applauded the shift away from self-hosted, licensed e-commerce platforms.
The U.S. retail industry is anticipating a strong 2021, and the NRF predicts sales growth of 6.5%-8.2% this year – the fastest since 2004.
A few years ago, a national retailer discovered they could save more than $2.5 million annually by making some simple operational changes.
COVID-19 has changed retail for good. As consumers adapted their lifestyles and spending habits to accommodate lockdown restrictions, e-commerce sales skyrocketed worldwide.
In the midst of a once-in-a-generation pandemic, other problems —some of which exist beneath the surface, beyond the public eye —that also negatively impact our communities were exacerbated.
Here are some of the myths often told to vendors by debtors and their professional advisors.
For many of us in retail, we have been talking about and building strategies around omnichannel for at least a decade.
In February of this year, Doddle undertook its latest survey of more than 1,200 U.S. consumers, conducted by YouGov, to understand how important the e-commerce returns experience is to shoppers.
In 2020, the global gamification market was valued at $10.19 million, and is expected to reach $38.42 million by 2026.
Amazon Prime Day is upon us.
When starting an online store, e-commerce entrepreneurs have so much to consider, including how they will drive more sales and set up shipping.
As the coronavirus pandemic raged, 2020 marked a year of dramatic increase in e-commerce, with online sales surging 27.6% worldwide.
As retailers continue to expand in-store operations as vaccination levels increase, there is mounting pressure to not only remain COVID-19-compliant, but also maintain a high level of customer service that will lure customers back to physical storefr
Conventional wisdom has long told drop-shippers and e-commerce retailers to avoid backorders because of how demanding online shoppers are.
As more consumers look to omnichannel fulfilment options due to the pandemic, retailers are under pressure to connect the dots between online and offline customer interaction.
In today’s on-demand world, there is a rise in consumer expectations to receive goods and services almost immediately.
Predictive analytics, automation and AI lower energy costs across a retailer’s portfolio
COVID created millions of new online shoppers and expanded the range of products people buy online -- out of necessity.
A retail reckoning was on the way in the United States even before COVID-19.
Convenience stores, corner stores, bodegas, mini-marts, whatever you call them in your area, they were a lifeline to many during the COVID-19 pandemic.
Malls have always existed to bring together a multitude of inventories in support of commerce.
Twenty years ago this month, Apple opened its first retail stores in McLean, Va., and Glendale, Calif.
The impact of the COVID-19 pandemic on retail has been asymmetrical, with some sectors having their best year and others their worst year.
Retail is ripe for innovation and redesign — with people at its center.
With mask mandates being eased or lifted in states and local jurisdictions, employers across the nation now face the practical challenge of maintaining a safe and compliant workplace in an increasingly open environment.
Every consumer has had the experience of being undercharged or overcharged for an item at a retail store, either noticing the mistake at the register or not realizing the error until they got home and reviewed the receipt.
This year’s Mother’s Day will be one for the record books