Analysis

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Analysis

December 2020

Dec
03
Customer shopping patterns have been totally upended during COVID-19.
John Orr
Dec
03
2020 has created a retail landscape unlike anything we ever experienced or expected.
Dec
02
The way we use language changes as the culture at large changes, and the trend is towards respectful people-first language.
Coronavirus credit card
Dec
01
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over.  Unfortunately, the situation will likely get worse for retail bef
Dec
01
As much as we all wish society was rounding the corner toward a return to normalcy, the truth of the matter is that COVID-19’s effect on the retail industry is far from over.

November 2020

Nov
30
Brick-and-mortar stores have been facing significant challenges in recent years, but 2020 has introduced challenges that no one could have ever predicted.
Nov
20
The COVID-19 pandemic has upended the retail industry, compelling businesses to innovate their models for survival.
Nov
19
The events of 2020 have drastically shifted consumer behavior, positioning this upcoming holiday season to be one like no other before for retailers.
Nov
18
The retail sector continues to experience turmoil with numerous retailers filing for Chapter 11, liquidating or restructuring out of court.
Nov
17
Much of what Black Friday is all about — doorbusters and crowds — is set to change in 2020.
Nov
16
As the global pandemic continues to wreak havoc, U.S. retailers are having to rewrite the rule book on what it is that will help them thrive this holiday season.
Nov
04
It’s clear that 2020 has been one of the most challenging years that the retail industry has ever faced.

October 2020

Oct
30
The COVID-19 pandemic overturned many of last year’s forecasts and expectations in almost every industry but especially within retail.
Chris Ventry
Oct
30
Because of COVID-19, this will be a year of shifts.
Oct
29
Hurricane season, which concludes at the end of November each year, can bring forth devastating harm and damage to retailers across the country.
Oct
22
As the global pandemic continues to affect the retail industry, retailers and store operators must stay ahead of the curve to stay afloat. 
Oct
20
Retailers are racing into a truly unique holiday shopping season, capping off a year where questions were often easier to come by than answers.
Oct
12
One thing we can be certain of this holiday season – there will be shoppers returning to stores.
Kathy Gersch
Oct
09
As the pandemic continues, retailers large and small are facing sweeping changes, unexpected obstacles, and intense leadership challenges amid COVID-19 and the end of the longest bull market in history.
Oct
07
Each year, frozen fire sprinkler pipes and fire safety equipment are rendered ineffective due to snow and freezing temps, thereby causing a potentially serious threat to the safety of employees and customers alike. 
Oct
06
During uncertain times, retailers must stay prepared and forward-thinking.
Cara Smyth and Frank Zambrelli
Oct
05
If there is a silver lining to COVID-19, it is surely that retailers have a golden opportunity to rebuild from the crisis in a way that strengthens their businesses while mitigating their impact on society.
Oct
02
In the current environment, safety and hygiene are clearly top-of-mind for consumers, including when it comes to shopping.
Oct
02
It’s a confusing time for customer-centric businesses.

September 2020

Sep
17
Many large retailers make the costly assumption that since they have an e-commerce site where consumers can purchase most if not all of their products, they’re good at digital commerce.
Sean Gunduz
Sep
15
Retailers who prioritize customers’ desires for a safe, efficient shopping journey will be the big winners this year.
Sep
14
In the early days of the pandemic, big-box retailers such as Walmart and Target saw an influx of customers, while others deemed non-essential suffered from reduced or halted traffic.
Sep
11
It’s a confusing time for brick-and-mortar retailers as they navigate when and how to go about their daily operations under the looming specter of coronavirus.
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