Content about mobile devices

June 18, 2013
Report: Slow websites big deterrent for customers on mobile devices

Slow websites are a deterrent for customers using mobile devices, including smartphones and tablets, according to a report from mobile technology Mobify, which reveals the financial impact of slow loading mobile websites for the world's top 100 online retailers.

May 23, 2013
Study: More Hispanic shoppers use mobile than general market shoppers

A study released Thursday by The Integer Group and M/A/R/C Research found that 16% of Hispanic shoppers are using their mobile devices to make purchases, compared to 12% of general market shoppers.

May 7, 2013
Finding a New Home

Social media giant Facebook is generating lots of buzz with the debut of its app launcher, Facebook Home, which turns existing Android smartphones into a Facebook-centric mobile device. (App launchers are applications that allow users to customize the home screen on their personal devices and add various other functionalities to it.)

May 7, 2013
Keeping Track

The use of mobile devices by sales assistants and other associates presents retailers with new opportunities — and new challenges. Of the latter, one of the most critical has do with managing and maintaining the devices. According to one expert, the help desk can't be expected to do it all.

"Every device needs to be configured and supported and managed in some way," said Alan Dabbiere, chairman of AirWatch, a provider of mobile security and enterprise mobile management, in a presentation at the National Retail Federation Conference & Expo.

May 7, 2013
Tips for Managing In-store Mobile Devices

Here are some recommendations from Alan Dabbiere, chairman of AirWatch, for in-store mobility management:

• For corporate-shared devices, retailers should take into consideration how to reconfigure devices when they transfer from one employee to another.

May 2, 2013
The Mobile Leap of Faith – Why Mobile is Not the Next RFID

It's no secret that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. But while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

April 22, 2013
Survey: Mobile moms browse, buy on own schedule
Survey results released by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.
April 2, 2013
Costco selects Digimarc to provide interactive print-to-mobile experience

Digimarc Corp. announced that Costco Wholesale Corp. is using the Digimarc Discover Intuitive Computing Platform (ICP) to embed transparent digital watermarks in editorial and advertising content connected with The Costco Connection starting with the April issue.

March 26, 2013
Using In-Store Analytics to Combat Showrooming

By Tim Callan, RetailNext

January 23, 2013
PwC: Pervasive computing tops list of top 10 technology trends

Pervasive computing, the ability to digitally engage and interact (via your mobile devices) with enabled objects around you, ranks among the top technology trend that will impact businesses this year, according to PwC’s just released “2013 Top 10 Technology Trends for Business” report.

January 14, 2013
Jones Group implements Epicor Retail Mobile Store enhance ops, service

Epicor Software Corp. said that The Jones Group Inc. is rolling out its Epicor Retail Store offering which is fully mobile-enabled for deployment and use on Apple iPad, iPod and Windows mobile devices, and brings information directly to sales associates’ fingertips.

January 14, 2013
The Future of Small Business Rests on the Shoulders of the Elusive Millennial

By Jill Puleri, IBM Global Retail Leader

December 27, 2012
Sears ‘ Digital Strategy Keeps Evolving

When it comes to mobile commerce and digital solutions, Sears Holdings has evolved into a best-in-class company, one that has truly embraced the cross-channel shopping experience. Seeking ways to make shopping more convenient for its customers, the chain was among the first to offer visibility to in-store inventory, as well as the ability to buy online and pick up in-store.

December 27, 2012
Winning the Battle

By Chris Donnelly, managing director, Accenture Retail

Ahead of the holidays, 56% of U.S. consumers told us that they expected to ‘showroom’ as they bought gifts this year — underlining the threat of online pure play retailers to the success, and even existence, of traditional retailers. However, traditional retailers can compete and even win this battle.

November 30, 2012
Mobile’s Impact on Shopping Reaches the Tipping Point

By Jennifer Friedberg, Rosetta’s Consumer Products & Retail Vertical Leader

November 19, 2012
Survey: Consumers to shop via mobile phones on Thanksgiving

Mobile devices will play a pivotal role this Thanksgiving as the holiday transforms into "Mobile Thursday," the day before Black Friday, according to a new online survey by Harris Interactive, conducted on behalf of Digitas, a digitally led, global integrated brand agency.

October 25, 2012
AT&T’s High-Tech, High-Touch Flagship

AT&T’s first-ever flagship is designed to immerse customers in everything AT&T. The 10,000-sq.-ft. emporium, located at 600 N. Michigan Ave. in Chicago, also offers shoppers a peek into the future, with the first-ever retail demonstrations of the company’s new digital home security system and an example of how wireless technology can help driving via an on-site “connected” car.

October 22, 2012
Giftango and Burger King partner on digital gift card program

Digital gift card provider Giftango Corp. announced a partnership with Burger King Worldwide to launch the BK digital gift card program, which will allow customers to redeem BK Crown Cards from web-enabled mobile devices, including iOS 6 and Android phones, at participating U.S. Burger King restaurants.

October 10, 2012
Survey: Mobile devices to get big play over the holidays

Research results released by multichannel commerce solution-provider MarketLive found that mobile will be used heavily for researching deals, making purchases and connecting with merchants across channels this holiday season.

October 8, 2012
Best Buy selects Brightstar to streamline reverse supply chain for mobile devices

Brightstar Corp., a global provider of diversified solutions for the wireless device industry, announced that the company has been selected by Best Buy Co. to manage the retailer's entire inventory of returned mobile devices in the U.S.

September 21, 2012
Focus on: E-commerce

The e-commerce experience has expanded beyond desktop environments and moved in-store via Web-based kiosks and consumers’ personal mobile devices. One of the biggest hurdles for retailers is delivering a consistent, rich, user experience across all digital channels. Eager to overcome this challenge, Best Buy Canada sought a solution to streamline digital information delivery.

September 21, 2012
Legacy Modernization

With the increasing popularity of mobile devices and social networks, managing the omni-channel experience will be a key priority for retailers this holiday season. Leading experts say that retailers need to update their legacy technology systems to handle the large amounts of data being generated by these channels.

August 22, 2012
Shop, Click, Analyze: Get an Edge With Guest Access and Analytics

By Taqi Mohiuddin, Motorola Solutions

August 15, 2012
Focus on: Holiday Prep

There’s no question about it: Shoppers will have more options than ever before when it comes to shopping this holiday, from where and how they shop to how they pay. Given the myriad of choices available, experts agree that one of the keys to a successful holiday season — and long-term survival — is customer engagement.

July 16, 2012
IBM study: Sales from mobile devices up 15% in Q2; social shopping drops

Mobile shopping rose in the second quarter while social media sales fell, providing an indication of where U.S. retailers may invest in order to capture the attention and loyalty of the digital consumer, according to a new report from IBM.

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