Content about Tony Hsieh

January 16, 2012

A report by Reuters said that online shoe retailer Zappos was hacked over the weekend, affecting 24 million customers in its database.

February 26, 2008

Zappos has dropped its free guaranteed overnight shipping and price-matching initiatives....

February 26, 2008

Zappos has dropped its free guaranteed overnight shipping and price-matching initiatives....

December 31, 2007

The Make no mistake. Hsieh is here...

December 31, 2007

Preparing “best lists” is an American obsession. From the earliest Best Dressed list from...

December 3, 2007

Take all the rules you thought you knew about running a business and turn...

December 3, 2007

Take all the rules you thought you knew about running a business and turn...

August 31, 2007

While all retailers claim to deliver good customer service, a recent incident proved that...

August 31, 2007

While all retailers claim to deliver good customer service, a recent incident proved that...

August 30, 2007

While all retailers...

August 30, 2007

While all retailers...

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