Content about Shopping

April 8, 2014

Fast-evolving digital technologies, including mobile devices, social networks, apps and other forms of e-commerce, have forever changed how consumers shop.

March 17, 2014

According to a recent IBM report, retailers should no longer feel threatened by the practice of retail showrooming. Agreed, and also great news for traditional brick-and-mortar retailers.

March 13, 2014

Lingering bad weather in much of the country did not keep consumers from shopping during February 2014.

February 24, 2014

An overwhelming majority (79%) of shoppers say they shop at their favorite retailers/brands because they trust the brand, according to a survey of 15,000 online shoppers by the PwC US Retail & Consumer practice.

February 13, 2014

Consumers leveled off post-holiday shopping and spending in the beginning of the year due in part to severe winter weather in much of the country. According to the National Retail Federation (NRF), January 2014 retail sales, excluding automobiles, gas stations and restaurants, were flat seasonally adjusted month-to-month, yet increased 3% unadjusted year-over-year.

February 7, 2014

Amazon.com is using image recognition technology to allow consumers to simply wave an iPhone in front of a product and automatically have it placed on their Amazon shopping list.

February 3, 2014

Even as online shopping continues to grow, more U.S. shoppers are planning to make purchases from physical stores in 2014, according to a survey by Accenture.

January 24, 2014

Eighty percent of U.S. consumers use the Internet when they shop.

January 14, 2014

Despite severe winter weather travails during the holiday shopping season, the National Retail Federation said Tuesday that December retail sales didn’t take the hit that many feared.

January 13, 2014

First Data Corp., in its SpendTrend analysis for December, reported that dollar volume grew 6.1%, which marked a significant spike compared to November’s growth of 4.4% as holiday shoppers were out in full force with no time to procrastinate due to the shortened holiday shopping season.

January 13, 2014

In a hugely attended address kicking off the National Retail Federation’s 2014 “Big Show” at Javits Center in New York City, shopping center developer Rick Caruso challenged attendees – most of them retailers from the technology side of their companies – to remember the “human” side of retail.

January 7, 2014

With the holiday shopping season behind us, retailers are celebrating the joyous bounty of this year’s shopping season. Consumers continued to show their digital prowess and appetite for online shopping as online sales soared across the Thanksgiving holiday weekend.

January 7, 2014

Ken Morris, principal, Boston Retail Partners, recently took the time to explain how real-time retailing and how the concept of “unified commerce” allows stores themselves to become networks for customer engagement.

What is real-time retailing, and how does it benefit retailers and their customers?

January 7, 2014

By Steven Skinner and Karl Swensen

Major retailers have successfully faced down emerging e-tailers and their aggressive pricing tactics by upgrading their e-commerce platforms and readjusting their pricing to strengthen their hold on shoppers. To fully complete their turnaround, however, they must judiciously apply bricks and mortar to their competitive advantage.

January 3, 2014

In-store holiday sales during December 2013 are expected to come out ahead of in-store holiday sales during the same month in the previous year.

January 2, 2014

The store experience isn’t what it used to be. Rapidly developing omnichannel technologies, such as mobile and social, are redefining the very definition of a “store” and what customers can accomplish within.

December 20, 2013

Overall in-store satisfaction has grown 23% in the last six years.

December 18, 2013

With the shopping season starting earlier, and with more purchasing channels along with the growing influence of social media, this year's retail haul is proving to be more competitive than ever.

December 18, 2013

Beginning on Friday, Dec. 20 at 7 a.m., 37 Macy’s stores in select cities across the country including Macy’s Herald Square in New York City; Union Square in San Francisco; and State Street in Chicago, will stay open overnight for four days in a row of non-stop shopping until Christmas Eve on Tuesday, Dec. 24 at 6 p.m.

December 18, 2013

A majority of consumers (79%) plan to shop the end-of-year sales after the holidays are over.

December 16, 2013

According to NRF’s latest holiday survey conducted by Prosper Insights & Analytics, nearly half (49.9%) of holiday shoppers indicate they plan to do the remainder of their holiday shopping online, the highest percent in the survey’s 11-year history.

December 13, 2013

The average holiday shopper had completed half (49.9%) of their shopping, slightly less than the 56.5% they’d completed by this time last year, boding well for retailers who are preparing for a very big holiday shopping weekend, according to the National Retail Federation’s latest holiday survey conducted by Prosper Insights & Analytics.

December 11, 2013

Consumers spent a majority of last week recovering from “Black Weekend” holiday shopping.

December 10, 2013

After a successful extended Black Friday and another week in the stores, a healthy proportion of holiday shoppers are well on their way to being finished with their gift buying, according to the America’s Research Group and Inmar Holiday Shopping Survey.

© 2014