Academy Sports + Outdoors, Katy, Texas, which operates 141 stores, ranks highest in customer satisfaction, according to the J.D. Power and Associates 2012 Sporting Goods Retailer Satisfaction Report.
Ace Hardware ranked highest in customer satisfaction in the J.D. Power and Associates 2012 U.S. Home Improvement Retailer Store Satisfaction Study.
Online menswear retailer Big Tall Direct said Friday it has partnered with TrustPilot to measure customer satisfaction.
Lowe's ranked highest in customer satisfaction among appliance retailers for a second consecutive year, achieving a score of 807 on a 1,000-point scale, according to the J.D. Power and Associates 2011 Appliance Retailer Satisfaction Study.
The J.D. Power and Associates 2011 U.S. Home Improvement Retailer Store Satisfaction Study again ranked Ace Hardware “Highest in Customer Satisfaction with Home Improvement Retail Stores.”