Content about Retail Insights

April 15, 2014

Signet Jewelers’ $1.4 billion deal to acquire 90-year-old jewelry mainstay Zales made big headlines back in February. But reporters, analysts and investors were not the only ones paying attention to the pending purchase — as soon as they heard the news, mall managers and mall-based jewelers knew the King Kong of retail jewelry had just been born.

April 7, 2014

EuroShop 2014, coined “the world’s largest retail trade fair,” is a chance to see the industry’s “What’s Next” and to discover the areas that global retail thought leaders have placed as priorities in the creation of state-of-the-art experiences.

March 14, 2014

Amazon Prime’s recent decision to raise its annual membership fee probably didn’t come as a surprise to anyone within the online retail or subscription e-commerce industries. The company had been talking about increasing its subscription fees by $20 to $40 since at least January, so the biggest news might have been the price point Amazon chose.

February 6, 2014

Increasingly, commercial heating, ventilation and air-conditioning (HVAC) and other building management systems in retail stores are connected to the Internet. And as recent events have shown, such systems (often called “smart systems”) also raise big security implications.

February 5, 2014

The data breach that struck our company spotlighted the sophistication of criminal hacker networks operating across the globe.

January 20, 2014

Custora has released its Holiday 2013 E-Commerce Recap, which is based on the company’s real-time dashboard aggregating data from over 100 U.S. retailers.

January 15, 2014

Yet again, the attackers have gained access to sensitive data. The industry has to understand that incomplete approaches to protecting data that leave it exposed at some vulnerable point in its life will result in a breach. It's merely a matter of time.

December 12, 2013

The recession took a major toll on the retail real estate sector but, despite waffling consumer confidence, the sector continues to improve. Retail now accounts for 19% of total U.S. investment volume year-to-date 2013.

December 3, 2013

Leslie Hand comments on Jeff Bezos’ announcement (on Sunday night’s “60 Minutes) that Amazon is developing a drone-based package-delivery service, and on Black Friday weekend sales.

December 2, 2013

This year, Black Friday gave us a taste of what to expect for the remainder of the holiday selling season: intense competition, deep discounts, and choppy mall traffic. Earlier store openings drove heavy traffic, which dissipated and then bounced through the day.

November 20, 2013

As another holiday season is upon us, retailers are aiming to spread the cheer by opening stores on Thanksgiving Day and offering 'sneak peeks' of deals in advance of Black Friday.

November 14, 2013

Three quarters of results and a hat-trick of disappointments — Walmart U.S. again failed to achieve its guidance of flat comps in Q3, reporting a decline of 0.3%.

August 28, 2013

Urbi et Orbi (The City and The World): The phrase is not just the theme of an annual speech from the Pope, but also summarizes what’s taking place in retail across North America: urbanization and globalization.

August 23, 2013

After the larger-than-expected 12% drop in quarterly revenue J.C. Penney posted on Tuesday, I believe that the company’s time is running out.

August 15, 2013

By Stephen Springham, senior retail analyst Planet Retail

August 13, 2013

Sterne Agee chief economist Lindsey M. Piegza comments on July retail sales gain of 0.2%:

June 7, 2013

J.C. Penney has a lot riding on its new home department makeover.

June 6, 2013

As fans of the late ’90s Ben Affleck-Matt Damon film “Good Will Hunting” know, Cambridge, Mass., is often viewed as the province of what are locally referred to as “smaht kids.”

May 6, 2013

Most incoming CEO’s put together a ‘100-day plan’ as they embark on the new role. In the case of Mr. Ullman, it is his second 100-day plan at J.C. Penney.

May 1, 2013

Probably the most important bit of news for bricks-and-mortar retailers that broke over the past week is that the Senate voted to move forward with the Marketplace Fairness Act.

April 23, 2013

By Leslie Hand, research director, IDC Retail Insights

Ron Johnson's highly publicized short tenure at J.C. Penney, or JCP, as it was rebranded, will certainly make it into the textbooks and graduate theses on what to do and what not to do when undertaking a significant retail business transformation. The primary failure was not putting customer needs first in what promised to be an excellent long term strategy. Oops — forget the customer in an omni-channel customer strategy?

What a colossal mistake!

April 11, 2013

Here are the five lessons I learned from the J.C. Penney debacle — unfortunately we knew all of this before Ron took his ideas to market.

April 9, 2013

In 2000, the average tenure of a CEO was 10 years. In 2008, it was down to eight and half, signaling a slightly higher degree of corporate and brand accountability by boards and shareholders.

April 2, 2013

Here’s an interesting take on pop-up stores by Felicity Pogson, associate design director, interiors, Dalziel & Pow, London:

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