Content about Operations

June 19, 2013

George Zimmer, the founder and pitchman of Men’s Wearhouse, wasted no time in firing back at the company that fired him as executive chairman on Wednesday morning.

June 19, 2013

OfficeMax has asked the state of Illinois for tax breaks to keep the company's headquarters in-state after its mergerwith Office Depot Inc. is complete, the Associated Press reported.

June 19, 2013

Around the world, consumers want it all, and they want it in the palm of their hand. According to a global study released by First Data, consumers worldwide expect strikingly similar mobile and technology-powered experiences from large and small businesses as well as financial institutions – and their expectations are fueled by skyrocketing smartphone usage.

June 19, 2013

The trend to shop on smartphones is growing, with 71% of smartphones owners saying they shop using their mobile device, according to a report by Scava, a provider of mobile, tablet and in-store technologies.

June 18, 2013

Alliance Data Systems Corp. said it has signed a long-term renewal and expansion agreement to continue providing private label credit card services for Orchard Brands, a multichannel retailer of apparel and home products including the Blair, Haband, Old Pueblo Traders and Bedford Fair banners.

June 18, 2013

Hudson's Bay Co. said it has changed the structure of its senior management, giving two highly regarded veteran retailers greater responsibilities.

June 18, 2013

As part of the celebration of its 40th year, Michaels Arts and Crafts will launch a Michaels Craft Tour this month, stocking an 18-wheeler with a 1,000-sq.-ft. craft room that is transported to various Michaels store openings and other events around the country.

June 18, 2013

QVC has named Mustafa El-Rafey to the position of senior VP talent management and rewards.

June 18, 2013

Starbucks Coffee Company will start including calorie information on menu boards in all U.S.-based corporate and licensed stores on June 25.

June 18, 2013

The vast majority (91.4%) of American consumers plan to give up to three retail gift cards as gifts over the next three months, according to survey results released Tuesday by the Retail Gift Card Association.

June 18, 2013

Online home furnishings retailer Wayfair.com is launching Inspiration Gallery, a collection of interior design photography that is integrated with the company’s product selection to enable one-stop shopping.

June 17, 2013

Nine owners and managers of 7-Eleven stores across Long Island (New York) and in Virginia were charged on Monday of harboring and hiring dozens of illegal immigrants and paying them using sham Social Security numbers.

June 17, 2013

Retail loyalty programs have seen some impressive growth since 2011, according to results of the latest Colloquy Loyalty Census. In 2013, department stores achieved 70% growth in loyalty program memberships since the 2011 Colloquy Census, far surpassing the 26.7% rate of growth in loyalty programs across all sectors tabulated in the 2013 census.

June 17, 2013

Saks Fifth Avenue is introducing a new creative campaign called “Look” that the retailer said will focus on its reputation as a place of discovery and be delivered to consumers via media including advertising, catalogs, shopping bags, direct mail, press initiatives, in-store events, digital marketing, social media and visual displays.

June 14, 2013

David’s Bridal has entered into a partnership with American designer Zac Posen to launch 'Truly Zac Posen', a collection of bridal and other special occasion dresses.

June 14, 2013

Dawn Lepore, who has previously served as interim CEO of Prosper Marketplace and also held executive positions at drugstore.com and The Charles Schwab Company, has been named to the board of directors of The TJX Companies.

June 14, 2013

Eli’s Cheesecake, which sells cheesecakes and other baked goods from a retail store in Chicago as well as an e-commerce site, uses emerging social media tools to meet traditional marketing goals.

June 14, 2013

Jean-Pierre Hansen is resigning from the board of directors of The Delhaize Group effective June 30.

June 14, 2013

Kohl’s Department Stores has announced plans to open a new customer service operations center in Dallas.

June 14, 2013

A new study from RSR Research concludes that retailers offering multiple selling channels connect more with consumers and are more profitable than retailers operating a single channel.

June 13, 2013

A new U.S. study conducted online by Harris Interactive and commissioned by Placecast showed that fathers use their mobile phones to save money.

June 12, 2013

National lighting, sign and electrical maintenance and service company Action Services Group has named Joe Fairley as VP of account solutions.

June 12, 2013

Krispy Kreme Doughnut Corporation has entered into a letter of intent with an affiliate of Sun Holdings, LLC for the sale of three company-owned shops in Dallas, and for Sun Holdings' further development of the Dallas market.

June 12, 2013

Walgreens will pay $80 million as part of a settlement with the Drug Enforcement Agency (DEA) over a failure to report unusually large shipments of prescription painkillers from a distribution center in Jupiter, Fla.

© 2013