By George Hoffman, FineLine Technologies, Inc.

American Sportswear, a Panama-based wholesaler and retailer that exclusively distributes the Tommy Hilfiger brand for most of Latin America and the Caribbean, is utilizing the LogFire extended warehouse management solution.

Contingent Network Services has announced the successful completion of a strategic IT project to deploy new in-store technology to stores operated by The Finish Line.

Starcounter announced that its high performance in-memory NoSQL database powers the supply chain management application utilized by Gekas, a superstore in Sweden visited by 4.5 million customers each year.

Consumers shopping online for Mother’s Day gifts was up 15%, spurred by mobile commerce growth of 23% over 2012, according to IBM’s Digital Analytics Benchmark, a cloud-based analysis of the online retail market.

Barnes & Noble subsidiary Nook Media LLC is releasing an updated Nook app for iOS devices.

Men’s Wearhouse is launching a redesigned e-commerce site with a number of upgraded and personalized features.

MICROS-Retail, a division of Micros Systems, announced BJ's Wholesale's successful launch of Micros-Retail's next generation loss prevention and business analytics solution, XBR Ingenium.

Shake Shack has implemented the NCR Pulse Real-Time smartphone application.

Chicago -- Dillard's has selected OpinionLab to extend its omnichannel “Voice of Customer” program including its digital, mobile and in-store experiences, with precise insight into what its customers want and need.

OpinionLab's patented solutions allow Dillard’s to systematically interpret customer feedback across all of Dillard’s brand touchpoints, including mobile platforms, online and in-store. Now, Dillard’s can monitor and optimize the customer experience in real-time with an end-to-end solution set that includes research design, data collection and integration, analysis and reporting. Location-specific, context-rich insight can be fed across the organization, from managers through executives, for the greatest impact from the voice of the customer.

“At Dillard’s, we are committed to providing the very best customer service and a great experience for our customers regardless of where they shop – whether that’s in our stores, at Dillards.com or through their mobile phones,” said Woody Chin, CIO of Dillard’s. “We believe our decision to select the global leader in Voice of Customer, is a true testament of our commitment – making it even easier for our customers to provide feedback and for our company to act on that feedback.”

Sears Holdings announced that Jeff Balagna will join the company as executive VP and CIO.

Two-thirds (66%) of smartphone and tablet users have failed to complete an online transaction due to obstacles at checkout, according to a new survey from Jumio and Harris Interactive.