Content about Newegg

February 26, 2013
Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot

Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.

May 9, 2012
Top 20 e-retailers in customer satisfaction; Amazon on top

Amazon continues to set the bar higher, achieving the highest rating on the annual Top 100 E-Retail Satisfaction Index by customer experience analytics firm ForeSee.

May 13, 2011
Amazon.com tops in online customer satisfaction

Amazon.com was the top performer in a review of the Top 100 online retailers by ForeSee Results.

April 28, 2011
Newegg and QVC top Gomez web poll

Newegg and QVC took top honors in the retail category in Compuware Gomez’s Best of the Web 2010 Awards, which honor the strongest web performers across various industries.

January 11, 2011
Zappos.com Tops in Customer Service

Zappos.com took top honors in the sixth annual NRF Foundation/American Express Customers' Choice Survey, whose results were released at the National Retail Federation's Annual Convention and Expo in New York City.

January 4, 2011
Gomez: QVC, Dell provided best online experience for desktop and mobile websites

QVC provided the best online experience for its mobile website and Dell provided the best experience for its desktop site, according to Gomez, the web performance division of Compuware Corp.

December 3, 2010
NRF lists top 10 retailers for best customer service

The National Retail Federation on Friday released its 2010 list that annually ranks the 10 stores with the best customer service.

November 29, 2010
Survey ranks top 10 retailers for customer service

Amazon.com, Nordstrom and J.C. Penney are just a few of the retailers that made the grade on the list of the top 10 retailers for customer service as selected by shoppers in the sixth annual NRF Foundation/American Express Customers’ Choice survey.

January 31, 2008
L.L. Bean Tops Customer-Service Survey

Satisfaction guaranteed is a mantra that many companies purport to live by, but customers say...

November 18, 2007
Retailers Plan Big Promotions on Cyber Monday

Washington, More retailers...

March 31, 2007
When the Bad Isn’t So Bad

Andrew Knight, manager, online user experience, for The Home Depot, Atlanta, wanted to jump on...

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