As retailers focus their attention on the holiday shopping season, the subject of holiday readiness — especially with regard to technology — takes top billing in practically every retail category.


In order to be tech-ready by Black Friday, retailers need to first understand that customers expect fast, accurate and secure access to price information and purchases. And to meet those expectations, the time is now for retailers to buy, integrate and upgrade technologies to stay competitive. But will retail IT teams be able to keep up?