Content about Information technology management

August 27, 2014

With all the attention being paid to mobile commerce, wearable technology and other cutting-edge developments in the world of retail IT, the in-store POS terminal is sometimes taken for granted. However, employing a rugged, durable POS terminal that can withstand the rigors of the modern retail environment can have a major impact on in-store customer experience and sales.

August 26, 2014

In today’s day and age, technology pervades into every aspect of our lives. With an emphasis on the fast and easy, nearly all of our day-to-day transactions are now being condensed and expressed through technological gateways.

August 8, 2014

Overstock.com is offering a private label credit card issued through Comenity Capital Bank.

August 7, 2014

Teradata, the analytic data platforms, marketing applications, and services company, announced that it is working with Office Depot to expand the retailer’s enterprise data warehouse (EDW) with the very latest Teradata platforms and innovation.

August 7, 2014

Less than 30% of middle-market retailers have websites optimized for mobile purchases, according to a national survey of C-suite executives by GE Capital.

July 28, 2014

Amazon.com is reportedly readying a mobile credit card reader for release in August.

July 24, 2014

Overstock.com Inc. has augmented its wish list feature with wedding, baby and special occasion registries.

July 21, 2014

Showrooming may not be as concerning as many traditional retailers once thought. In fact, retailers who embrace clienteling and other strategies can leverage showrooming as an element of the overall all-channel experience for their customers.

July 17, 2014

In-store mobile device integration and e-commerce solutions, as well as inventory management and predictive analytics software, are the biggest technology priorities for independent brick-and-mortar retailers.

July 3, 2014

A physical store presence is key to most retailers for their online growth strategy, according to a new report by Moody’s Investor Services.

June 26, 2014

Salesforce.com has released Salesforce1 for Retail. Retailers can now leverage Mobile Clienteling and Salesforce Communities for Retail to help build one-to-one relationships with shoppers anytime, anywhere and on any device.

June 24, 2014

Every few years, a new term enters the retail IT industry lexicon and takes firm root, even though nobody can provide an actual, definitive meaning. The latest phrase to capture the imagination of retail technology practitioners without a standard, widely accepted definition is “omnichannel commerce.” While it is generally understood that omnichannel commerce is the practice of serving customers across all available physical and digital channels, the details are still vague.

June 24, 2014

▲ Customer experience: Poorly maintained stores cost sales and dilute the brand and customer experience. Not giving facilities the funding required to keep stores clean and in good condition will impact the bottom line in that customers will shop elsewhere. Today, more than ever, shoppers have high expectations regarding the look and feel of a store, and they also have many more options from which to choose. Dirty restrooms, stained flooring, burned-out lights, poor air conditioning and the like are proven customer turn-offs.

June 19, 2014

B2B Soft, a business-to-business software company specializing in retail management for the wireless/cellular retail industry, is partnering with QLess, a provider of line management solutions.

June 16, 2014

Accellos, a provider of supply chain execution software solutions, has made its EDI solution for Microsoft Dynamics AX compatible with AX 2012 R3.

June 10, 2014

Attune Consulting, a global solutions provider to the fashion and lifestyle industries, today has collaborated with SAP to co-develop the SAP Fashion Management application. SAP Fashion Management is a vertical wholesale, manufacturing, and retail solution designed to bring all business operations onto a single platform powered by SAP Hana to create cross-channel, integrated fashion companies.

June 10, 2014

Rocky Mountain Chocolate Factory (RMCF) is providing PCI compliance and security management services to 280-plus franchised RMCF locations using the Cybera One platform. RMCF sought a comprehensive network security solution to facilitate cost-effective PCI Security Council data security standards (DSS) compliance, as well as a solution that could ease implementation and management challenges and protect brand identity.

June 10, 2014

Target Corp. has named Brad Maiorino as senior VP, chief information security officer, a new position added as the chain overhauls its security department in the wake of its data breach. Maiorino comes to Target from General Motors, where he was the company’s chief information security and information technology risk officer. Prior to that, he was the chief information security officer at General Electric.

June 6, 2014

SAP AG plans to acquire SeeWhy, a Boston-based provider of cloud-based behavioral target marketing solutions. SAP intends the addition of SeeWhy to complement its Hybris commerce platform with one-to-one personalized marketing based on real-time customer behavior that converts customer interactions into sales.

May 23, 2014

SAP AG is releasing cloud-based Rapid Deployment solutions designed to simplify deployments and move existing SAP applications to the cloud with best practices in a predictable manner that helps minimize business disruption while new solutions are implemented.

May 22, 2014

On the heels of a mostly disappointing 2013 earnings season, many U.S. brick-and-mortar retailers will focus on building out their online presence for growth, according to Moody’s Investor Service’s new report, “Brick-and-Mortar Continues to March Online,” by Charlie O’Shea, VP – senior analyst, Moody’s.

May 21, 2014

Amazon.com took second place overall and was the highest-ranked retailer in the 2014 Temkin Customer Service Ratings, which rates 233 companies across 19 industries with 10,000 U.S. consumers.

May 21, 2014

A lack of robust reporting tools that can give a 360-degree view to all aspects of a customer purchase and profile can seriously hinder e-commerce growth and optimization.

April 18, 2014

Social media monitoring and management software provider Viralheat is adding integration with the Salesforce Desk.com customer support app to its analytics platform.

© 2014