Content about Information technology management

March 28, 2014

It may take a series of high-profile security breaches for companies of all shapes and sizes to realize that taking a fragmented approach to managing information is a recipe for disaster.

March 21, 2014

When vertical furniture retailer Ashley Furniture found its homegrown retail management system no longer supported its rapid global growth, the company decided to investigate both regional and Tier 1 enterprise retail management systems.

March 4, 2014

While debate goes on about the use of technology to reduce the potential for credit card fraud, there are basic operational steps that retailers can take now to protect customer data and minimize risk. And the starting point should be to draw up a statement of standard operating procedures (SOP) for everyone in the organization.

February 19, 2014 is the top digital Canadian retailer and U.S., retailers are generally outpacing their Canadian competitors in using digital channels such as online, mobile and social.

February 18, 2014

Microsoft Corp. has enhanced Microsoft Dynamics CRM by adding a comprehensive set of new marketing, customer care and social listening capabilities to the suite.

February 10, 2014

Junction Solutions announced it will implement Microsoft Dynamics AX 2012 and JunctionMCR at Eckler Industries, the leading provider of parts and accessories for classic and enthusiast automobiles, to support the retailer’s multichannel growth strategy.

January 30, 2014 reportedly plans to provide Kindle-based checkout for brick-and-mortar retailers, possibly as soon as summer 2014.

January 16, 2014

Brazilian fashion retailer Marisa has selected a range of integrated Oracle Retail Merchandise Planning and Optimization solutions including Assortment Planning, Merchandise Financial Planning, Item Planning, Demand Forecasting, Size Profile Optimization, Clearance Optimization Engine and Allocation to assist the company in targeting assortments based on market opportunities and customer preferences.

January 15, 2014

Rigid technology can be a prohibitor in omnichannel growth, especially for mid-market retailers, according to a new study by eBay Enterprise.

January 13, 2014

Network and application security services provider Cybera, Inc. has reached 20,000 deployments of its payment application defined network (ADN) solution.

January 10, 2014

Omni-channel is one of the most discussed (and debated) topics in the retail industry. Some proclaim that it is a total game changer, while others say it is simply the rebranding of a multi-channel strategy. I would argue the omni-channel concept is going to redefine the future of retail business intelligence.

January 10, 2014

Publix Super Markets Inc. has expanded its Teradata Active Enterprise Data Warehouse to accommodate growth and more complex analytics.

January 7, 2014

The mobile channel by definition extends retailing to an almost limitless range of touchpoints, since mobile devices bring the store to wherever the customer goes. Yet current trends in mobile retailing center on tying disparate touchpoints closer together using mobile technology.

December 26, 2013

Online discount retailer DealYard has optimized its site in a customer-friendly way, using personalized recommendations that are provided by CRM vendor 4-tell.

December 18, 2013

The initially predicted “super weekend” (Dec. 21 and Dec. 22) will now become a “monster weekend” for brick-and-mortar stores, according to RetailNext.

December 2, 2013 hopes to someday deliver packages to its customers using unmanned drone aircraft.

November 28, 2013

Holiday sales growth is looking up for the nation’s retailers, with much of the lift coming from pent-up demand, according to Moody’s Investors Service.

November 20, 2013

Women are more responsive to mobile alerts detailing discounts and more likely than men to shop in-store to save on shipping costs, according to recent data from fashion shopping app Snapette, a business unit of PriceGrabber.

November 15, 2013

Retailers increasingly see e-commerce as a cross-channel or omni-channel functions, rather than as a standalone process.

November 5, 2013

Canadian footwear retailer Groupe Yellow has selected the Epicor Retail Software as a Service (SaaS) solution to support the organization’s retail operations.

November 4, 2013

Starting in November, J. Crew consumers can take advantage of MasterPass at checkout, a digital wallet service enables shoppers to use any payment card or enabled device to unlock a simplified and speedier checkout experience whether they’re at home, in a store or on the go.

October 22, 2013 has raised its free shipping minimum from $25 to $35.

October 14, 2013

SAP demonstrated a concept consumer app called “Snap” at its recent Retail Forum in Dallas. Snap provides customers with interactive 3-D assembly instructions for a vast array of products. The instructions are pulled from manufacturer CAD files and delivered via cloud after the customer scans a product barcode or QR code, with options such as zoom and audio. Snap even lets shoppers register products for warranties and automatically request replacement parts.

October 8, 2013

To help retailers better understand and act on consumer behavior in the fast changing retail market place, SAP AG announced the SAP Customer Activity Repository application, a new retail data repository powered by the SAP HANA platform.

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