With the increasing popularity of mobile devices and social networks, managing the omni-channel experience will be a key priority for retailers this holiday season. Leading experts say that retailers need to update their legacy technology systems to handle the large amounts of data being generated by these channels.
With the increasing popularity of mobile devices and social networks, managing the omni-channel experience will be a key priority for retailers this holiday season. Leading experts say that retailers need to update their legacy technology systems to handle the large amounts of data being generated by these channels.
Sam Mukherjee, senior director, Fujitsu America, talks with Chain Store Age editor Marianne Wilson about why a social strategy is so important for retailers, offers tips for getting started and guidelines on how a retailer can differentiate themselves using a social platform.
At the National Retail Federation Convention in New York City on Monday, Fujitsu announced the unveiling of a new checkout technology that is designed to significantly reduce checkout times, improve customer experience and reduce operational costs.
At the National Retail Federation Convention in New York City on Monday, Fujitsu announced the unveiling of a new checkout technology that is designed to significantly reduce checkout times, improve customer experience and reduce operational costs.