Content about Customer engagement

March 11, 2013
Webinar: Grab Attention and Influence Purchase Decisions With Digital Signage

Join Chain Store Age on Thursday, March 14, at 2 p.m. (Eastern) for a free Webinar, sponsored by Microsoft, on how to use digital signage solutions to improve customer engagement, improve brand awareness, target specific audiences, and quickly update messages — all while reducing costs and driving sales.

December 18, 2012
Aldata and EYC merge to become Symphony EYC

Retail and distribution optimization company Aldata said Tuesday it has merged with customer engagement specialist EYC.

October 31, 2012
Holiday Prep: Customer Engagement Takes Center Stage

There’s no question about it: Shoppers will have more options than ever before when it comes to shopping this holiday, from where and how they shop to how they pay. Given the myriad of choices available, experts agree that one of the keys to a successful holiday season — and long-term survival — is customer engagement.

June 27, 2012
Survey: 63% of retailers to increase IT spending in 2012

Survey results released by CompTIA, the non-profit association for the IT industry, found that innovations in information technology continue to transform the retail sector, with digital signage, payment processing, customer engagement and other solutions playing increasingly important functions.

June 21, 2012
Leveraging Technology to Improve Business

Wading through retail technological innovations and deciding what options and applications should be top priority can be daunting at best. But the opportunities clearly outweigh the challenges, said Epicor Solutions’ Douglas Taylor in an interview with Chain Store Age.

What are the biggest operational challenges facing retailers today?

May 31, 2012
Container Store selects Zmags to create digital catalogs

Mobile and social marketing platform-provider Zmags said Thursday that The Container Store has selected Zmags Professional to create interactive digital catalogs designed deepen customer engagement across all channels.

February 15, 2012
NRF report: Retailers to invest in customer engagement

A report released Wednesday by the National Retail Federation and KPMG found that retailers in 2012 will invest heavily in IT, e-commerce, customer service and mobile platforms in order to build customer engagement.

January 3, 2012
Nine Tips for More Effective Multi-Location Digital Marketing

By Chris Watland, Signal

May 3, 2010
Report: Consumers going online for research prior to buying

A report released Monday by The E-tailing Group and PowerReviews found that online research remains...

January 27, 2010
Sears recognized for online community program

Sears' MySears has been ranked No. 4 out of the top five branded communities and...

May 31, 2007
Moving Targets

From online episodes of favorite television shows to text messaging to podcasts, consumers increasingly expect...

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