Content about Customer Growth Partners

October 31, 2013

Continuing a two-year slide in retail spending momentum, American consumers will generate only a lackluster 2.9% year-over-year increase in holiday sales, the slowest pace since the recession, according to Customer Growth Partners’ 13th Annual Holiday Forecast.

November 8, 2012

Holiday sales will reach a record $556.8 billion, a sluggish 2.8% increase from 2011, according to retail consultancy Customer Growth Partners’ 11th annual Holiday Forecast.

February 10, 2012

Retail sales will increase by 5.7% in 2012, according to a new report by Customer Growth Partners, a consulting and research firm serving retailers, vendors and institutional investors.

December 22, 2011

By Craig Johnson, Customer Growth Partners

October 28, 2011

Value-focused but financially healthier American consumers will propel 2011 holiday sales to a record $554 billion, according to retail consultancy Customer Growth Partners’ 10th annual holiday forecast.

October 28, 2011

By Craig Johnson, president, Customer Growth Partners

October 24, 2011

With gloomy consumer sentiment surveys reflecting dysfunction in both Wall Street and Washington, stagnant GDP growth, stubborn 9% unemployment and the ongoing housing slump, most experts are calling for a conservative holiday season.

February 11, 2011

Department stores and shopping centers malls are gaining market share for the first time in three decades, according to consultants Customer Growth Partners, and this month most will report their best annual earnings in years -- if not ever.

January 26, 2011

The retail industry will grow by 5.1% in 2011, the strongest growth in five years, according to Customer Growth Partners 2011 Forecast and Outlook.

January 26, 2011

The retail industry will grow by 5.1% in 2011, the strongest growth in four years, according to Customer Growth Partners’ 2011 Forecast and Outlook.

December 30, 2010

Holiday shoppers continued to unleash three years of pent-up demand as the season winds up, on their way to setting a new record of over $521B, blasting through 2007’s pre-recession record of $508 billion, according to Customer Growth Partners.

November 2, 2010

A return to divided government in January may well mark a return to the shopping...

November 1, 2010

Holiday retail sales will grow by a strong 4.5% [+/- 0.5%] year-over-year to a record $519 billion, according to retail consulting and research firm Customer Growth Partners, New Canaan, Conn.

October 28, 2010

Holiday retail sales will grow by a strong 4.5% [+/- 0.5%] year-over-year to a record...

March 4, 2010

By Craig Johnson, johnson@customergrowthpartners.com

After the steepest sales slump in decades, the once-sputtering retail economy is coming back to life. And it may be coming back most strongly closest to home: the home-furnishings and home-improvement sectors.

November 30, 2008

Here’s my contrarian view of the holiday season—though sales will be soft, profits could...

November 26, 2007

Based on shopping...

November 18, 2007

New Canaan, Conn., ...

June 30, 2007

Measurements of retailer management effectiveness have included widely applicable metrics such as Return on Invested...

November 27, 2005

New York City, ...

November 27, 2005

New York City, ...

January 11, 2005

New York City, ...

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