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Content about Craig LaRosa
August 10, 2012
The Showrooming Scramble: Why Retailers Must Embrace Customer-Centered Service Innovation
By Craig LaRosa, Continuum
Most Viewed
Most Commented
Most Viewed
J.C. Penney and Mr. Ullman’s ‘Next’ 100 Days
A Behind-the-Scenes Look at Von Maur
Survey: Consumers prefer customized in-store experiences over online
Report: J.C. Penney stores, real estate worth $4.06 billion
Report: Wal-Mart has sights set on two internal candidates in CEO succession
Most Commented
Crocs, Greenhithe, England
Neiman Marcus to equip associates with smartphones
Retailers and Suppliers Must Collaborate Seamlessly and More
J.C. Penney pins future on new, three-tiered pricing strategy and in-store shops
Wal-Mart completes deal with Chinese e-commerce company
Poll
Do you think replacing Ron Johnson as CEO of J.C. Penney with his predecessor, Myron Ullman, was a good business decision?
Yes
Yes — but only as a short-term solution
No
In This Issue
05/01/2013
The April/May 2013 issue of Chain Store Age is now available
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