Content about Commerce

March 27, 2014

Rapid advances in omnichannel technology in the past several years have radically changed the nature of POS. Instead of serving as simple transaction execution devices, POS systems now serve as links to a customer’s loyalty and behavioral history across all channels. In many instances, POS platforms also need to extend to mobile and customer self-service devices, connect to social networks and otherwise extend beyond standard fixed terminals.

February 18, 2014

In recent years, retailers have aggressively implemented in-store systems to track customers’ every move from the moment they enter till the moment they leave (hopefully including a trip through a checkout lane).

December 17, 2013

Prepaid payment network Blackhawk Network unveiled a partnership arrangement with Coinstar, offering customers of Coinstar’s 20,300 coin exchange kiosks a selection of Blackhawk eGifts for no fee when they cash in coins via the kiosks.

December 2, 2013

Shrink is an unavoidable fact of life for retailers. But by leveraging electronic article surveillance (EAS) technology that places security tags on items, retailers can minimize the frequency and financial impact of shrink.

Matthews, N.C.-based Family Dollar Stores, Inc. has been using EAS technology to reduce shrink at select high-risk locations for more than 15 years. However, about three years ago, the retailer determined that using EAS tags on higher-priced items at all of its roughly 7,900 stores would help control external shrink throughout the chain.

November 20, 2013

Women are more responsive to mobile alerts detailing discounts and more likely than men to shop in-store to save on shipping costs, according to recent data from fashion shopping app Snapette, a business unit of PriceGrabber.

October 9, 2013

Checkpoint Systems announced that Family Dollar Stores has entered into a multi-year agreement that includes the deployment of Checkpoint's electronic article surveillance solutions in all of its existing and future stores.

September 27, 2013

99 Cents Only has announced the opening of two new stores.

June 5, 2013

The majority (61%) of global consumers are open to shopping at a ‘self service’ fully automated store with vending machines and kiosk stations offering virtual customer service, according to a new survey by Cisco.

May 29, 2013

A survey from online shopping site PriceGrabber indicates US consumers are leaning toward practical Father’s Day gifts this year.

January 30, 2013

Most retailers in Canada are ready for a phase-out of one-cent coins, a national retailing trade group said.

January 24, 2013

The founding family of the 99 Cents Only Stores chain has been fired by its owners, with retail veteran Richard Anicetti and Michael Fung taking over top executive roles.

January 4, 2013

By Craig Szklany and Mark Stier, Tyco Retail Solutions

December 27, 2012

Total losses attributed to retail shrinkage hit $34.5 billion last year, “positioning retail crime as the largest form of property crime,” according to Dr. Richard Hollinger, professor of criminology, law and society, University of Florida, Gainesville, Fla. And it shows no signs of easing anytime soon. Indeed, the rate of shrink remains on a five-year climb, according to the Loss Prevention Research Council (LPRC), Gainesville, Fla.

November 27, 2012

Traditionally, cash office management and the reconciliation process have relied on manual procedures, such as counting currency and coin by hand, creating handwritten check deposits, and keying totals into the POS system. Many retailers have used the same cash office procedures for years, with the procedures inconsistently executed from store to store. Chain Store Age talked with Balance Innovations’ Janette Davis about how technology is bringing new efficiencies to cash office management.

September 26, 2012

Sam's Club has become the first warehouse club retailer to install SoloHealth's comprehensive health-and-wellness screening kiosks, SoloHealth announced.

August 22, 2012

A group of Rona Inc.'s dealers on Wednesday released an open letter on Wednesday that criticized the proposed takeover of the Canadian home-improvement retailer and distributor by Lowe’s Cos., Reuters reported.

August 21, 2012

McDonald’s Corp. is testing a mobile payments service with PayPal in 30 McDonald’s locations in France.

August 20, 2012

Supervalu announced that Robert Bly will join the company as president of Shoppers Food and Pharmacy, a 56-store chain in the Baltimore, and Washington, D.C., market.

August 15, 2012

Multiple reports revealed that Wal-Mart Stores’ Mexican arm has been leveled with new allegations concerning tax evasion and money-laundering schemes.

July 31, 2012

Lowe’s Cos. confirmed a July 8 proposal to acquire Canadian home-improvement and hardware retailer Rona, but said the Quebec-based chain rejected the $1.9 billion offer.

July 25, 2012

Supervalu banner Shaw's announced that two of its Rhode Island locations diverted more than 90% of store waste from local landfills as part of the company's zero-waste program.

July 19, 2012

The July 13 settlement of a lawsuit over allegedly fixed credit card interchange fees is a credit positive for the two largest industry players Visa and Mastercard, but will have a smaller impact on merchant acquirers, retailers and banks, said Moody’s Investors Service in a new special comment "Credit Card Interchange Fee Settlement is Credit Positive For Visa, MasterCard."

July 19, 2012

Safeway Inc. reported that profit for the second quarter dropped to $121.7 million from $146 million in the same period last year.

July 13, 2012

Hong Kong is the world’s most expensive retail destination, with retail rents at $3,864 per square foot, according to the quarterly rankings of global retail rents from global property advisor CBRE Group.

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