Content about Benchmark

September 19, 2013

For the second consecutive month, ranked No. 1 overall in customer service performance in the Stella Monthly Benchmarks, a ranking of the best online customer service performance in the United States.

January 10, 2012

On Tuesday, IBM released its final Benchmark announcement for the 2011 holiday season, detailing a continued strong performance for mobile as well as an overall increase in online spending for December 2011.

December 27, 2011

The IBM Benchmark Report showed continued strength for online retailers.

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