Content about Behavior

December 18, 2013

With the shopping season starting earlier, and with more purchasing channels along with the growing influence of social media, this year's retail haul is proving to be more competitive than ever.

October 31, 2013

Toys “R” Us is expanding its point-based Rewards “R” Us loyalty program as it gears up for one of the most competitive holiday seasons in years.

October 23, 2013

PunchTab, an omni-channel loyalty and engagement platform, announced that Arby’s Restaurant Group, Cosi and Bareburger have adopted PunchTab’s technology, and are benefitting by offering rewards to customers across multiple channels.

September 25, 2013

The Walgreen Company won a North American Innovation in Loyalty Marketing award at the recent Colloquy Loyalty Awards.

June 17, 2013

Retail loyalty programs have seen some impressive growth since 2011, according to results of the latest Colloquy Loyalty Census. In 2013, department stores achieved 70% growth in loyalty program memberships since the 2011 Colloquy Census, far surpassing the 26.7% rate of growth in loyalty programs across all sectors tabulated in the 2013 census.

May 31, 2013

Starbucks Coffee Company is extending its indoor no-smoking policy to the outdoors. The company will prohibit anyone up to 25 feet from a Starbucks store from smoking, effective June 1, where permitted by its leases.

February 13, 2013

The search is on for a new chief executive of Toys “R” Us with the announcement that Gerald L. Storch is stepping down as CEO of the company.

May 3, 2012

Sleep Number takes shopping for mattresses and bedding accessories to a new level with its updated store design.

March 5, 2012

Two bills designed to protect "covered critical infrastructure" against cyber attacks by terrorists and others should remain focused on their key purpose and not be expanded to include data breach legislation or broad new privacy regimes, the National Retail Federation said.

August 15, 2011

A privacy ruling from California’s highest court which found that the practice of asking credit card customers for ZIP codes constituted a violation of state consumer privacy statutes could have substantial implications for retailers, warns Mac Nadel, retail/wholesale, food & beverage industry practice leader for Marsh Inc.

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