\r\n","title":null,"picture":{"id":262,"url":"https://assets1.chainstoreage.com/s3fs-public/styles/portrait_gallery_item/public/pictures/2021-04/feather-pen.jpg?VersionId=OWuQSIMjZnWLJhedan_m6mW0jM0noHAh&itok=4EAGsLbL","alt":"","width":362,"height":463},"phone":null,"contactForm":true},"date":"2021-04-16T00:00:00","digitalEdition":null,"hideByline":null,"teaserImage":{"id":2533,"url":"https://assets1.chainstoreage.com/styles/secondary_articles_short/s3/2021-04/Returns.jpg?itok=ZvkUv9rX","width":500,"alt":"","height":385},"topics":[{"name":"TECHNOLOGY","url":"/technology"},{"name":"ECOMMERCE","url":"/ecommerce"},{"name":"SUPPLY CHAIN","url":"/supply-chain"},{"name":"Insights","url":"/insights"},{"name":"News","url":"/news"}],"attachedFiles":[]},{"title":"Survey: Brand loyalty hits all-time high, but can be shook","id":84755,"bundle":"article","summary":"Retailers should not take widespread consumer brand loyalties for granted. ","showSummary":false,"url":"/survey-brand-loyalty-hits-all-time-high-can-be-shook","date":"2021-04-16T00:00:00","author":{"email":"dberthiaume@ensembleiq.com","uname":"dberthiaume","firstName":"Dan","lastName":"Berthiaume","bio":"
Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.
","title":"Senior Editor, Technology","picture":{"id":275,"url":"https://assets1.chainstoreage.com/s3fs-public/styles/portrait_gallery_item/public/pictures/2019-09/Dan.jpg?VersionId=wJohL2xURIo08Q7vo2ZuW0IfUeUOE8CK&h=602eadb4&itok=TQTqer_K","alt":"","width":350,"height":356},"phone":"(978) 994-1881","contactForm":true},"digitalEdition":false,"sponsored":false,"taggedPro":null,"teaserImage":{"id":5223,"url":"https://assets1.chainstoreage.com/styles/secondary_articles_short/s3/2021-04/Brand_marketing.jpg?itok=xP38pZwb","width":500,"height":382,"alt":""},"topics":[{"name":"TECHNOLOGY","url":"/technology"},{"name":"News","url":"/news"}],"attachedFiles":[]},{"title":"Family Dollar debuts new third-party digital ad network","id":84739,"bundle":"article","summary":"Another major retailer is enabling advertisers to digitally target its customers.","showSummary":false,"url":"/family-dollar-debuts-new-third-party-digital-ad-network","date":"2021-04-15T00:00:00","author":{"email":"dberthiaume@ensembleiq.com","uname":"dberthiaume","firstName":"Dan","lastName":"Berthiaume","bio":"
Dan Berthiaume is a recognized expert on retail technology, having covered the space since 1998. He has been interviewed on National Public Radio and Coffee Break with Game Changers, and quoted by a variety of publications and news sites including CNBC. Dan also has served as a moderator and panelist at numerous industry events.
","title":"Senior Editor, Technology","picture":{"id":275,"url":"https://assets1.chainstoreage.com/s3fs-public/styles/portrait_gallery_item/public/pictures/2019-09/Dan.jpg?VersionId=wJohL2xURIo08Q7vo2ZuW0IfUeUOE8CK&h=602eadb4&itok=TQTqer_K","alt":"","width":350,"height":356},"phone":"(978) 994-1881","contactForm":true},"digitalEdition":false,"sponsored":false,"taggedPro":null,"teaserImage":{"id":5258,"url":"https://assets1.chainstoreage.com/styles/secondary_articles_short/s3/2021-04/CMG_logo_0.jpg?itok=yIhpF-Hs","width":500,"height":375,"alt":""},"topics":[{"name":"TECHNOLOGY","url":"/technology"},{"name":"MARKETING/SOCIAL MEDIA","url":"/marketingsocial-media"},{"name":"BUSINESS INTELLIGENCE/ANALYTICS","url":"/business-intelligenceanalytics"},{"name":"News","url":"/news"}],"attachedFiles":[]},{"title":"Gen Z quickly ‘cancels’ brands and moves on; no patience with online errors","id":84734,"bundle":"article","summary":"Gen Z is not likely to give retailers a second chance when faced with a poor online experience. ","showSummary":false,"url":"/gen-z-quickly-cancels-brands-and-moves-no-patience-online-errors","date":"2021-04-15T00:00:00","author":{"email":"mwilson@ensembleiq.com","uname":"mwilson","firstName":"Marianne","lastName":"Wilson","bio":"
Marianne Wilson is the editor-in-chief of Chain Store Age. With nearly three decades of experience at CSA, she is one of the most knowledgable retail editors in the industry. Over the years, she has been quoted in publications nationwide for her insights on retail, and has also served as a speaker at major retailing events in the U.S. and abroad. Marianne leads the CSA editorial team, overseeing content development across the brand’s online and print channels. She is also instrumental in the planning and execution of CSA’s Breakout Retailer Awards and Retail’s Top Women Awards.