OPERATIONS / SUPPLY CHAIN

Walnut Creek, Calif. – The percentage of retailers who consider their marketing department to be an owner of customer data has more than doubled in the past year. According to a new RSR Research survey, “Retail Marketing 2013: Organizational Drift,” 61% of 122 retail respondents surveyed online between May and July of this year listed marketing as a customer data owner, compared to 33% in 2012.

Corpus Christie, Texas -- Susser Holdings Corp. announced that Sam L. Susser has been appointed chairman of the board of directors of SUSS, effective immediately. He will retain his position as CEO of the company, which he has held since 1992.

Bruce W. Krysiak, the current board chairman, will become lead independent director.  

Wayne, N.J. -- Toys “R” Us is updating its in-store shopping experience and expanding its omnichannel initiatives for its more important selling season. The retailer detailed its plans on Thursday at a special holiday preview event in New York City.

Starting in October, Toys “R” Us will expand and enhance product categories that have experienced sales growth over the past few years, notably education, tablets and construction, while reducing the space dedicated to areas that have underperformed over time.

New York -- Washington, D.C., Mayor Vincent Gray vetoed a controversial bill that would have required Wal-Mart Stores and other large retailers to pay their employees at least $12.50 an hour. The bill applied only to retailers with stores of 75,000 sq. ft. or larger, at least $1 billion in annual sales and non-unionized workforces.

Mountain View, Calif. -- Best Buy was the most effective retail brand overall during the 2013 back-to-school advertising season for the second year in a row with an average Ace Score of 561, performing 15% higher than its retail peers, according to TV and video advertising data from Ace Metrix.

Office Depot was the second most effective back-to-school retail advertiser with an average Ace Score of 540.

Columbus, Ohio – Employees at the Victoria’s Secret store in Herald Square, New York City have reportedly won concessions on pay and promotions from the retailer. According to CNNMoney, following a petition effort started by employees at the store in June of this year, Victoria’s Secret agreed to give them pay raises between $1 and $2 per hour and also start promoting employees at the location.

Arlington, Va. –The Retail Industry Leaders Association (RILA) has named Annette Guarisco as executive VP for public affairs, effective Oct. 1. Guarisco will oversee RILA’s federal and state government affairs, as well as the association’s communications efforts.

Guarisco joins RILA following more than 11 years as a senior executive at General Motors, most recently serving as executive director of global public policy.

Dayton, Ohio -- Retail design and brand strategy firm Interbrand Design Forum, the retail division of Interbrand, said it has hired Dirk Defenbaugh as managing director.