Operations

Jun 19, 2008
Wal-Mart Stores Inc. may set up a back-office center in India's technology...
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Jun 19, 2008
A saleswoman at Saks Fifth Avenue’s flagship store in Manhattan is accused...
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Jun 19, 2008
Staples has launched a new site, www.staplespromotionalproducts.com, to...
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Jun 19, 2008
David Wild, who is currently serving as senior VP for new business...
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Jun 18, 2008
As part of its organizational restructuring process, The Talbots, Inc....
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Jun 18, 2008
Genesco Inc. said Thursday president Robert J. Dennis will take on the...
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Jun 18, 2008
Kroger Co. has agreed to pay $16 million to settle a race-discrimination...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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