Operations

Apr 16, 2013
Macy’s Inc. filed an appeal on Monday, challenging Manhattan state court...
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Apr 16, 2013
Survey results released by Analytic Partners found that 48% of people...
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Apr 16, 2013
Stater Bros. Markets said Tuesday it has named that Peter Van Helden as...
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Apr 15, 2013
Online retailer Amazon has launched its 50+ Active and Healthy Living...
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Apr 15, 2013
Overstock.com founder Patrick M. Byrne has returned as CEO of online...
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Apr 15, 2013
Sony Electronics is revving up its retail expansion, opening the doors to...
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Apr 15, 2013
Retailers that deliver on their customers’ expectations and provide them...
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Operations Guest Perspective

Know Your Boundaries: Don't Treat Canada Like a 51st State
By Bradley W. Snyder, Tiger Capital Group
To get a feel for how excited some Canadians are about the prospect of foreign brands entering the country, take a look at the columns of Marina Strauss in The Globe and Mail newspaper. The Toronto-based retail reporter maintains a vigilant watch for the latest scuttlebutt about the Canadian “invasion plans” of chains such as Target, Nordstrom, Bloomingdale’s and Lowe’s.

 

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People on the Move

Abercrombie & Fitch names EVP stores
Abercrombie & Fitch Co. announced the promotion of Amy Zehrer to the position of EVP stores, from SVP, effective immediately.
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Ops Surveys

Report: Always-on consumers, showrooming among 2013 retail trends
A new report by Experian Marketing Services finds that several key retail trends will impact how marketers shape their messages in 2013.
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Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot
Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index.
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