The use of criminal background checks by employers is being closely watched.
Concerns that convictions among African Americans and Hispanics were causing hiring discrimination, the Equal Employment Opportunity Council has issued new guidelines regarding employer use of criminal records under Title VII of the Civil Rights Act of 1964. According to the Pew Center on the States 2010 study, while one in every 87 white men in America have been incarcerated, among Hispanics it is 1-in-36 and blacks it is 1-in-12.
Mystery shopper reports served as a wake-up call to Kroger’s 131-store Fred Meyer division.
In 2009, Fred Meyer stores scored a meager 68.3% in overall customer impression in the reports. But over the past three years, the number has jumped to 83.8%, according to data provided by Reality Check of Seattle, the retailer’s secret shopper service provider.
Retailers should expect online purchases to become a bigger piece of retail sales, particularly in the key fourth-quarter period, where they could soon represent as much as 20% of holiday sales, according to Sucharita Mulpuru, VP and principal analyst, Forrester Research, and a leading expert on e-commerce and trends in the online shopping space.
“The pie for bricks-and-mortar retail is shrinking,” Mulpuru said during a presentation at the National Retail Federation’s 101st Annual Convention & EXPO in New York City.
Princess castles with RFID-enabled “magic” mirrors, sparkling trees with projected video and high-definition theaters will materialize in more Disney Store locations this year as the company continues the rollout of its interactive store format. Disney plans to expand the concept — designed to deliver “the best 30 minutes of a child’s day” — to 25 new and remodeled locations globally in 2011.