Kohl’s has appointed Starbucks executive Michelle Gass to the newly created position of chief customer officer.

Pinterest, the social sharing network that many retailers use to promote products, is allowing users to share more information with their pins. Pins may now include data such as pricing, availability and where to buy products, recipe information and detailed information about movies.

Tommy Bahama is employing the IT Service Automation Application Suite from cloud-based IT services provider ServiceNow to automate IT functions such as incident management, change management, problem management, configuration management database and service catalog.