03/20/2014 - 10:40am topped all competitors across all retail verticals for customer service in February, according to Stella Benchmarks.

03/20/2014 - 10:35am

Lowe’s is partnering with lawn product provider Scotts and digital agency HelloWorld to run an online promotion tied to the NCAA “March Madness” college basketball tournament.

03/19/2014 - 11:08am

Nine-in-10 (91%) women conduct online research prior to making a purchase, and 92% are willing to pay more for competing products that receive positive online reviews.

03/19/2014 - 10:43am

Sam's Club and deliver the best customer experience in the retail industry, according to the 2014 Temkin Experience Ratings, an annual ranking of companies based on a study of 10,000 U.S. consumers.

03/18/2014 - 4:01pm

Target Corp. will reportedly promote items for sale during an episode of the TV show “Cougar Town” the evening of Tuesday, March 18, with viewers having the option of directly purchasing them via second screen.

03/18/2014 - 3:58pm

Six-in-10 (60%) of those who knew about any data breaches at notable retailers, such as Target and Neiman Marcus, hold the merchant responsible for preventing future incidents of a data breach.

03/18/2014 - 3:55pm

More than half (55%) of consumers want mobile wallets, according to a new survey from payment technology provider VeriFone.

03/17/2014 - 3:13pm

Rwanda, Nigeria, Namibia, Tanzania and Gabon occupied the top five places of the first-ever A.T. Kearney African Retail Development Index, a new study designed to help large, organized retailers determine where and how to best enter Sub-Saharan Africa's rapidly growing retail market.

03/17/2014 - 10:48am

Foodland Super Market Ltd recently launched a new mobile app for both iPhone and Android. The app, built in partnership with mobile commerce provider DoubleBeam, debuted on Jan. 29 and has more than 19,000 downloads in the first three weeks.

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