Exclusives & Analysis

03/07/2011 - 12:28pm

Like novelists intent on creating lively protagonists, today’s retailers love to pen vivid descriptions of the all-important “core customer.”

03/07/2011 - 10:00am

It’s hard to keep up with Manhattan’s fast-changing retail scene. But no one does it better than Faith Hope Consolo, chairman, retail leasing and sales division, Prudential Douglas Elliman Real Estate.

03/07/2011 - 7:02am

A flurry of good news during the past several months has given the retail industry newfound confidence that the worst is finally behind them.

03/02/2011 - 5:19pm

Every season retailers launch aggressive holiday promotions to help lure shoppers, and in 2010 the offer of free shipping was a crucial one.

03/01/2011 - 11:51am

Retailer demand for new locations is up across the board, according to ChainLinks Retail Advisors’ just-released National Retailer and Restaurant Expansion Guide.

03/01/2011 - 11:16am

If Black Friday and Cyber Monday 2010 numbers were any indication, retail may well be prepping for some measurable bounce in 2011.

02/28/2011 - 10:31am

Bedbugs overtook New York City last summer, striking fear into the hearts of many retailers. Indeed, bedbug complaints increased by 40% in the past three years and by some estimates about 800,000 New Yorkers were affected in 2010.

02/23/2011 - 4:12pm

On Feb. 17, Borders Group announced that it had retained Melville, N.Y.-based DJM Realty to manage the disposition project of the 200 stores that would be shuttered as a result of the bookseller’s just-reported Chapter 11 bankruptcy filing. CSA talked with Andy Graiser, co-president of DJM Realty, about the assignment, and how a better Borders might emerge from the process.

02/23/2011 - 2:40pm

More and more retailers are seeking innovative ideas to deliver customer service excellence at the return desk in an attempt to set them apart from the competition and make a first-rate impression with consumers.

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